We currently use SSO to manage Atlassian access for our FTE's that are on our domain.  We have several other user accounts that are NOT on our domain and just log in with an Atlassian account ti...

• atlassian-guard
• cloud

I'm trying to add a user to a group without success, using rest API I use the API Add user to group and at this time I always have the same answer:     "errors": [     &nbs...

• atlassian-guard
• cloud

Please help me answer: When I have added an email abc@xyz.com to grant access to that email to xyz.atlassian.net but the above image appears. Do I need a license from the xyz.atlassian.net administra...

• atlassian-guard
• cloud

How we can provide the exception to some users on mobile policy (MAM).

• atlassian-guard
• cloud

Hi! I've setup a working connection to send Beacon alerts to a JSM project on our Sandbox, following the instructions here, https://intercom.help/atlassian-beacon/en/articles/7518713-send-beaco...

Title says it all, our organization domain changed and we can no longer login. When we attempt to login we are greeted with a popup stating that Atlassian has sent a signup link. No signup link has b...

• atlassian-guard
• cloud

Looking at these lines from this page made me worry: Make sure you’re an organization admin for Atlassian ... If your Google Workspace admin access is revoked, your Google Workspace syn...

• cloud
• identity-manager

I have been using Google as an identity provider for the last 3-4 years. In the meantime, paid Atlassian Access has been introduced.  I have inadvertently enabled trial of Atlassian Access, wh...

• atlassian-guard
• cloud
• identity
• saml
• sso

Hiya,   Following an email domain change I'm unable to access our admin account as it's configured to use SSON via Entra ID - On login I get; "It looks like your account has been deactivated....

• atl-rvw
• atlassian-guard
• cloud

Hi i’m having issue to connect my account to Jira. And I don’t receive any email to verifying my account. I keep log in multiple time but still asking me to verify my account from my email but i didn...

• atlassian-guard
• cloud

Hi, we use the standard Confluence at our workplace and due to sensitive content stored, we have restricted quite a few pages in our space. A lot of people will have the links to those pages and will...

• atlassian-guard
• request

Our domain has been added to your suppression list due to the mailbox not being available when the registration link was sent: crayoncopilot.com Best, Dan R.

• atl-rvw
• atlassian
• atlassian-guard
• cloud

Hi, Can anybody suggest a support email to reach Atlassian cloud in order to help with the SAML request/response  as from the AAD seems fine but we are getting the Hmm we're having trouble lo...

• atlassian-guard
• cloud

One of our customers has 800 Access User License but their user license count shown in the user management is more than 1100. They have stopped auto-providing users in their AD and manually grant the...

• atlassian-guard
• cloud

how can I set up a host for Jira Cloud rest api testing?   https://prnt.sc/D8b9_CsX1xM8 

• cloud
• identity-manager

Hi,  We are looking to optimize our Atlassian products. I would love to hear about any tips that you might have regarding the same. General guideline to keep in mind while analyzing the site fo...

• cloud
• cost
• jira

Hi,  We are moving from Confluence Server to Cloud soon. We have a lot of concerns regarding the public facing content. One of the solutions we sought was to provide access to public content o...

• atlassian-guard
• cloud
• confluence-cloud

I'm looking to increase security, but setting smaller idle timeouts in Atlassian access.  Will that also cause OpsGenie to log out? and are the settings different for mobile devices?

• cloud
• identity-manager
• opsgenie

Our company is going through rebranding/name change and we need to change both our UPN and email addresses to the new domain name. From what I have read, it seems if you already have SSO established ...

• atlassian-guard
• cloud
• identity-manager

I have two questions. First, I can select "Jira" at product of Detections, but does this include JSM as well as JSW? Second, does the detection include movement from JSM customers or external intru...

We are in the process of moving Jira and confluence to cloud. However we decided our bitbucket to move to the datacentre. We want all these three products to be authenticated through the Atlassian Ac...

• authentication
• bitbucket-data-center
• cloud
• identity-manager
• plugins
• +1 more tag...

I signed up to Atlassian using the alias of my Google Workspace email account. Everything worked correctly, I was able to add new products and link Google with Atlassian, so I could easily manage use...

• atlassian-guard
• cloud

Hi,  Our company (Company X) is getting sold to another one (Company Y), and we would like to know if there is a process to transfer our current tenant at Company Y. Is there a way to transfer ...

• atlassian-guard
• cloud

While I was trying to migrate from the server to the cloud on confluence, I did not migrate the plugins. While all the heading were there but there was no data inside the page. And I could see most o...

• atlassian-guard
• cloud
• confluence
• confluence-cloud
• identity-manager
• +4 more tags...

I got a message from Telegram that I am employed for a retype job. Then after that I'll be paid. I just want to confirm if such thing do exist from this company.