Community resources
Community resources
Community resources
- Community
- Tag: account-management
Tag: "account-management"
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I am currently facing a issue with our atlassian account and Statuspage site. After some attempts, we have not been able to find a proper way to delete either the Atlassian account or the Statuspage ...
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Upgrade to paid plan deactivated the account due to no payment details, and now it won't recognise me as the billing admin to reactivate by adding payment details. Nor will it let me contact Atlassia...
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Hello Preface In our organization, like most others, we have need of system or service accounts from time to time. Accounts that aren't tied to any specific person but rather a function or a tas...
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A colleague has lost access to our Jira site. Please advise or if you can, help us in getting him back online? I will provide all details when required. Thank you.
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I previously created a Jira Software site at mylastname.atlassian.net using my school email. I believe I later deleted it. The name is now reserved, and I’d like to reuse it under my personal email...
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We have been receiving monthly payment notifications from Atlassian but it includes an email address that is now defunct and no longer required. Can't find out how to remove it as the Atlassian admin...
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I'm trying to change my account email to a new one I changed the email from this link https://id.atlassian.com/manage-profile/email Then got this message below: Update pen...
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Hi to all, my customer uses Jira. A user account was created, by using my companies eMail address. I tried to logon to Jira by the web site but then a new account was created. Now I tried to delet...
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Hi, I am attempting to log into Sourcetree with my Bitbucket/Atlassian account on a new laptop. Ever since the Atlassian and Bitbucket accounts merged, OAuth has been giving me trouble when si...
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Good afternoon, how are you? I wanted to know if someone could help me find out if it is possible to make a Dashboard in Atlassian Analytics that shows me all the user accounts that have a product...
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I am helping a team that has purchased additional JSM agent seats. I see they are now using 116 of 300 seats but when trying to add an agent they are getting an error that they have exceeded th...
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Hi Post this question to see other Atlassian and community members' thoughts, suggestions, ideas and practices around speeding up a Jira Cloud instance for both Jira and Jira Service Management pro...
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Hi Everyone, I'm really hoping someone can help me. My Trello board is: https://trello.com/b/3Rber0MZ/annas-workflow And has over 2 years of work on it that I NEED to access. But when ...
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Hi team, I got a corporate (https://bsc-oit.atlassian.net/) account that got deactivated, a case was opened internally and externally, and nobody seems to have a clue how to help &n...
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Hi, We are looking to streamline our account creation and and deletion for new starters and leavers by incorporating Jira Service management with our own Azure Active Directory. Our vision is to ha...
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Hi. Have anyone else been getting weird comments on your cards? I've been getting " love from your friend " messages on my comments. From my account but my other colleagues account also starte...
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Greetings. We have a bed of ~600 customer users and in an attempt to administer dormant accounts we performed an audit suspending accounts with no activity (Activity Date) within 60-days and with a ...
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I'm an admin and unable to get in. I think I accidentally created a new account even though the email is the same and I shouldn't have been allowed to do that. However it says the URL from my old acc...
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Hi Team! A new teammate joined our team. She wants to follow the trainings through Atlassian University. But he cannot log in to Atlassian. Can you provide authority support on this issue?
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We are in process of cleaning up Jira and would like to remove the older inactive accounts that were created via Active Directory. I've searched Atlassian and could find any indicaiton if this ...
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when i try to login in my main account he say you need to change password becouse This login attempt has been blocked because the password you're using was previously disclosed through a data ...
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HI We are about to upgrade our Jira core tool to Jira service desk tool AT-77819999. We have almost 3000 + users in our Active directory. Is there a way to integrate this AD list in JIRA service des...
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Dear ATLASSIAN, Nice to meet you. A few minutes ago, I tried to delete my account on https://id.atlassian.com/manage-profile/close-account. But I saw below sentence. This account is the p...
1,191 views 5 0 Deleted user April 10, 2019 -
Hi. I just want to know if it is posible to enter the email just once to acess the tool for first time, and not every time I need to access the tool. Thanks a lot in advance. Regards!
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hello, i have done an atlassian acccount (wit my g mail) to make trial/tests. now i want to create an account with my proffesional mail and manage the same atlassian site with it. is it possible a...
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