Dear Jira Experts, Under admin's Application access, we have Jira Service Management and Jira Software. Is there a way to create new Application accesses? I'm the Jira admin (not the highest s...
Hello! There are now the Org Admins and the User Access Admins roles as described here. In the first image you can see tha the org admins have the permission to access "Organisation settings"...
Dear All, I currently have API keys, but I’ve noticed that the "Create API Key" button is disabled. I’ve reviewed the security policy related to API token access, and everything appears to be in ord...
There is a sometimes very buggy time I have 2 Free Plugins from the Marketplace but the System looks like it can not distinguish between free software and paid software making the Billing system t...
Hi All, I am just trying to find a setting to inform jira admin if there is any error in any automations, I saw we have this option but not for all , we need to do one by one thats not feasible solu...
We are using Jira and Confluence. While all employees have access to Jira, only a select few of them have access to Confluence. At least, that is the intention. As far as we can tell we disabled all ...
Hello all, I signed up for Trello for my team and found that I have a "managed account," I believe this means that someone else in my organization has already created an account using their work e...
Nothing appears on teams section, just 'View your profile'. Also, when creating a task, in the fields, teams option is empty, nothing can be selected. What are the exact steps to enable teams, and fi...
How can I reactivate user accounts that were part of a defunct organization? I’ve created a new organization to enable users to access Jira, but when I try to invite them, I’m notified that the...
Our users seem to create new confluence sites instead of spaces. How can I disable the "Add Product Permissions" from all users except organization admins? I havent managed to find where I ca...
Hi, Me and a lot of colleagues lost access to our org administration page. We need to know if someone within our org has done this, Atlassian is having an issue or someone outside has gotten c...
We tag on specific commit and deploy to production, however the feature to restrict only admin to deploy to env will block the pipeline even with allow all branches to deploy. The pipeline will show ...
Hello community! I currently have the challenge of setting a service desk wide announcement. We are using german as a main language, but we also have some english projects where we need to set up a ...
Hi I have an odd question that I MIGHT'VE asked before but still confused ... What permission do I give someone that needs to simply manage user passwords, user account MFA only? Not org admin pe...
Hey team, As an admin of Atlassian suite, We got serval email that "XYZ user wants to try out Confluence". I also observed that some users have their Atlassian applications which are running o...
Hello Community, since I have not found anything similar I wanted to open a thread to collect useful Filters and/or Dashboards for new or experienced admins. Please provide any Ideas in the comme...
As the title says, how do I change the full name? I asked the Jira cloud admin in our instance to change it. Even they are not able to edit it. Is there some settings that we not aware of in Jira Clo...
Dear all, So is it possible to create automation to cleansing the inactive user in jira? Thankyou
Our former Jira administrator left the company a while back and was deleted from the platform. Beforehand, he transferred all the admin rights to other users - except the Billing Admin role. This was...
Hello, I want to do the following operations with ScriptRunner, but I always get errors. I asked chatgpt and it gave an error again. Summary (text) field must be at least 10 characters. (Va...
Dear Community, I have been tasked to automate creation of customers in our Service Desk Management. After some research I started using the Servicedesk API from which i can correctly all custo...
Hi Support, Is it possible if we could get a documentation guidelines for system admin, on setting up the user roles. Thank you
Is there a way to enable autosave in Jira Align in the administrative setting? My team has experienced a few instances where work was lost either due to the save button not manually being pressed or ...
I incorrectly asked this question in an old thread so am trying again here. We have two Org Admins, neither of whom are Jira Service Management agents (or, really, Stakeholders or Customers). ...
Hi I am automating as in the attachment, but it gives an error. Can you help? In the Service Desk project, I want a ticket to be created at the date/time I want and its status to be "on hold".
Copied to clipboard
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.