For our desired purpose, we want to be able to send emails to a third party, preferably not viewable to the customer. Is this possible via JIRA? I understand it is simple to simply use another platfo...
Hi, How to set up a 1 hour idle session duration and an 8 hour of Identity verification frequency for external users? I am using the Guard... For the external users, there is no other policy as I s...
...ave external clients that we invite to our Confluence. Each page is a project (with nested pages for various elements of said project). We have an internal Jira board for managing project tasks. Right n...
...orkaround solution to do this without just making pages/spaces public? Or should we not use Confluence to do this?
We are looking to use Confluence Cloud as our exclusive document creation platform. We need to move about 2000 pages created in Zoomin's Documentation Portal into Confluence. We are able to get the d...
Looking for suggestions on how to manage the following: Our organisation uses Jira software (company managed projects) - and one of these projects wants to start collaborating with an external c...
...Does anyone know if there is a possibility to add labels to such a page? Or does anyone know how I can make this suggestion to the Confluence team? Because imagine if we can treat external content i...
My question is related to this article and to the relative table where are explained the maximum file limits. If this is not possible, which is the solution you suggest?
Hi, we have a external CMDB-Application for our IT-Assets with a Json REST API. For our Jira Project we want to create a Multi-Selection Field, which gets its options (IT-Assets) from the API of t...
we have created forge app and need to call external API to get some information of our external API. We have implemented authentication before return the response. How we make sure the API is c...
I have a .json file that was exported from ZenDesk...the import process is quite rudimentary...and the documentation doesn't explain where these issues will go. Before I click the "Begin Import" butt...
We're considering to resign from Miro and move our whiteboarding to Confluence. The one feature I'm wondering about is how we can collaborate with external users. We currently use Miro for w...
...ink type in the object graph. See screenshot below to image what I am talking about It doesn't look like we can set the link "type" in an external/api import based on the latest JSON schema a...
Hi, The concept of schema from a Jira Assets (Cloud) point of view and from a Jira external import point of view is confusing. Scenario Create a new Asset schema via the GUI. e.g "Henry's S...
Hello I have found several articles with advice to create separate Service Management projects for external and internal requests. Can you please explain why it is more secure and efficient? Now w...
Hello- I have one project in my site out of several that I am making public. External users will have the ability view issues in the project , create tickets and make comment only for t...
Hello- I have opening up one of my projects to the public . JIRA cloud; software project There are some fields that are mandatory for internal users when creating tickets. However for external...
Is it possible to include content from third party sources into the web front end of the service desk? furthermore, is it possible to take pieces of content from the service desk interface a...
I would like to create a portal to give access to input data, send attachments (through some external users) and create some cards in trello kanban. Has Trello this feature (extranet)?
Hello, There is an open portal where any customer can create their account. How to remove or deactivate them? The suggested ways like removing from People or Product access don't work as they aren'...
Hello Fellow Admins! It has been some time since I have been required to run an external system import (from a CSV file). I may be remembering incorrectly and/or this was a feature e...
Anybody know how to prevent the creation of duplicate objects when using external imports? I'm struggling with this, I had hoped that enabling multiple attribute identifiers on an object type (via external...
We have a newly created team managed project, to which there is a request to add external partners. We provision & authenticate Atlassian cloud apps via Okta. Now, although Jira allows to add external...
How can i give an external client access to their board that is company managed without them being able to see other company managed boards. I want their access to be restricted to one board a...
Hello, I have an automation rule created in Jira that sends comments to reporters (one sending the most recent one, and another that sends all the comments on the issue). However, I recently noticed...
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