Hello Atlassian Community! End users demand increasing levels of service quality. For most service providers this means that processes around service, incident or change management must be s...

• App Central
• app
• communication
• incident-management
• itsm
• jsm

🚨 Calling All Incident Management Experts! 🚨 Are you deeply involved in your organization's Incident Management process, whether as a hands-on responder or a key stakeholder? Your unique insights ...

• DevOps
• devops
• incident-management

Hi Community, This is Wednesday again, and Weekly knowledge growth with Jira Guru! Today's topic is "Incident Management in Jira Service Management" ------------- What is ...

• App Central
• incident-management
• jira-service-management
• new-to-jsm

  Deployments can introduce changes to services that cause major incidents. In this free webinar, we explored how to use Jira Service Management Cloud to resolve incidents faster and with...

• Training & Certification
• devops
• incident-management
• itsm
• jira-service-management-cloud
• training-and-certification

If you’ve ever been tasked with writing a status update when things are on fire you know that it’s hard. It’s often urgent, stressful, and requires conveying clear and accurate communication (of...

• DevOps
• devops
• atlassian-support
• communication
• hugops
• incident
• +7 more tags...

We've been busy as a team working through support efforts for instances affected by recent exploits arising from Confluence vulnerabilities published at: https://confluence.atlassian.com/doc/conflu...

• Trust & Security
• atl-confsec
• incident-management
• security

 👋Community members! Downtime happens. And great incident response takes a village. Teams like Support, Dev, SRE, Ops, IT, and Marketing have to come together to resolve the problem while keep...

• DevOps
• devops
• atlassian-support
• best-practice
• collaboration
• hugops
• +5 more tags...