Upgrade to paid plan deactivated the account due to no payment details, and now it won't recognise me as the billing admin to reactivate by adding payment details. Nor will it let me contact Atlassia...
Has anyone noticed in their environment a feature in automations called Advanced Components? There is only one component there called Branch at the same time, and if you include this component, the ...
Hello! I know that Renaming Groups is currently a Beta feature, but I am curious if anyone has experience doing this, or if you have run into any issues when you've renamed a Group. We had cha...
Hello! I am working on cleaning up and organizing our Groups in Atlassian Admin, but had a few questions that maybe the community here can help me answer: When going through the list of Groups for o...
Hi everyone, I originally set up Jira Software and Jira Service Management for my organization, and both have always lived at the root URL: `https://[my-org].atlassian.net` Recently, we added Conf...
Hi, Quite a while ago I had created sinube.atlassian.net and played around as only one in a free version account. Then I added my colleague to one of the projects, so he could play with it as well....
I am currently facing an issue where I am unable to see any webhooks listed in the Jira Config Dashboard. However, I can successfully get, delete, and create webhooks through the API. Here’s what I ...
Can I get the migration path for Exalate plugin, jira Cloud to jira cloud Migration path
We currently have multiple admins managing our Jira Cloud instance. We've noticed that certain changes such as product subscriptions, user additions, and group access updates—have been made, but we'r...
I have 'Org Admin' role and have the ability to suspend users who have left the company. My co-worker has 'Site Admin' sees the 'Suspend User' option in the pop-up menu, but the response is ...
Hi Community, Is there a way to send out scheduled email using Post-function? My use-case is, I want to send out scheduled email to Reporter, when a Parent issue is sitting on Done status and its C...
Dear Jira Experts, Under admin's Application access, we have Jira Service Management and Jira Software. Is there a way to create new Application accesses? I'm the Jira admin (not the highest s...
Hello everyone, I would like to consult you about a few issues on my own scenario in order to get your opinions. First of all, I will switch from Jira Cloud product to Jira Data Center prod...
I created a new project using an existing project's Scrum board. However, any changes I make in the new project are automatically applied to the existing project. Now, I want to creat...
I find that we have many projects where there are too many Project Admins - it looks like an existing Project Admin gives other project members the Project Admin access, when they almost definitely d...
Hello folks, Is there a way to retrieve the value of Two-Step Verification in JIRA admin using a REST API? Thank you.
I've installed Jira Software Data Center in an offline environment, so our users and admins do not have two factor logon, and we do not wish to use it. Each time an admin logs in, all other admins g...
Dears, The display name of notification email jira@ currently shows a former name. How can I change it? Yaakov.
I want to customize the Jira issue layout by adding a third panel (box) alongside the existing "Details" and "More Fields" sections in the right sidebar. Currently, I see only two sections, but I wou...
Hi all! I see on the User access settings page under Approved domains, you can configure which Product role each user gets for each product. The options here are User and No role. If User is selecte...
I have taken over management of a team using free Jira. The previous manager set only themself as a site admin, and has now left; now when I go to https://admin.atlassian.com/ I am invited to cr...
I hope you're doing well. I’m trying to synchronize my identity provider with Jira, and I’m not sure if there’s an alternative that doesn’t require an Atlassian Access subscription. From wha...
Hello, I am generally using subtasks in Jira but in a specific project, the option "add subtasks" does not show up. I have already added subtask-issue types to the issue type scheme and the corresp...
We're currently have things set so that existing users can request access to Atlassian products for anyone with Org Admin approval. For example, when an existing user invites one of their colleagues ...
Hi, Give me the steps to achieve this regards, Mohit Jangid