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Jira Service Management
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Atlassian and Device42 are excited to announce that the new, advanced Device42 discovery integration for Jira Service Management Cloud is now available in the Atlassian Marketplace. This integration ...
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[FAQ] Jira Service Management のカスタマーポータルにおいて、リクエスト画面で "クローズされたリクエスト" や"未解決のリクエスト" で意図した通りに表示されない課題があ
よくあるお問い合わせ Q. カスタマーポータルの画面において、リクエストした課題を “すべてのステータス” で表示すれば一覧表示されますが、 ”クローズされたリクエスト” や “未解決のリクエスト” で絞り込むと表示されません。ワークフローはカスタムされたものを利用しています。 解決策・回答 A. 下記のいずれかの原因が考えられます。つきましては、上から順...
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In this video tutorial, we will show you how you synchronize comments from a customer bug request from the portal and then use automation to copy the comments to the development tasks to. ...
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This workaround is meant to help projects where it is necessary to run JQL queries for the fields related to the form. At the moment, unless we map every Forms field to a Jira field, they...
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Different from 'Add Issue Score for Jira by calculating choice fields' which explains how to calculate text and choices fields and add a score at the end, here I explain how to calculate number field...
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Thank you to everyone who attended Atlassian's High Velocity ITSM event in London! We were thrilled to see so many customers interested in Jira Service Management, and we hope you found the event val...
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Hi, all! Today we would like to discuss with you the Assignment Group concept, which we successfully implementing for our customers. As you know, out-of-the-box Jira Service Management (JSM...
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Today kicks off our live digital experience, Atlassian Presents: High Velocity ‘22! We hope you enjoy learning new ways to empower your teams with Jira Service Management during today’s sessions. W...
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Today kicks off part one of Atlassian Presents: High Velocity ‘22 in London! We hope you have a blast meeting our ITSM experts in person and learn new ways to empower your teams with Jira Service Man...
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※本記事は、Grady Gausmanが 2022年12月8日に公開した英語記事「Chart-Topping Hits: All Product Announcements from High-Velocity ITSM」を翻訳したものです。内容に相違が見受けられる場合、英文ページの内容を正とします。 アトラシアンは本日、「Atlassian Presents: High-V...
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Today at Atlassian Presents: High-Velocity ITSM, we announced a host of new features to supercharge modern operations and support teams. Many of these capabilities are already live, with oth...
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We’re a week away from Atlassian presents: High Velocity ITSM, our one-of-a-kind experience featuring a conversation with multi-platinum global music artist and producer will.i.am on music, technolog...
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Have you ever faced the issue when a support/operation team doesn’t know what is happening on the development project? I bet you have. Communication is the key to efficient work, however, because of ...
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We are thrilled to announce that the AWS Service Management Connector app is now available for Jira Service Management Cloud. Starting today, customers can integrate Jira Service Manage...
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Starting this week (15 November 2022, release tracks to follow) we are excited to announce an important update to the way that internal customers (such as employees as customers) are created in Jira ...
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You won’t want to miss this one-of-a-kind experience featuring a conversation with multi-platinum global music artist and producer will.i.am on music, technology, and getting in the groove. Now is ...
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Hello JSM community, As outlined by Microsoft previously, the support for Basic Authentication which was previously scheduled to end in September 2022, will now permanently end in the first we...
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Note: This early access program has concluded. Team-managed projects are available for all Atlassian customers on Jira Service Management cloud. Hello Jira Service Management Communi...
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Summary Sometimes tickets with the same summary or same summary and description are created in your Project, which can make a mess of all of the tickets in your queue and knowing which "Password Re...
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This year we've participated in the Atlassian Codegeist 2022 and this is the DEISER Story of how it was. What is Codegeist? Codegeist is Atlassian’s annual developer hackathon dedicate...
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...hat you have Delay execution of subsequent rule actions until we've received a response for this web request set to True/Checked for both Web Request Actions Additional Articles relating to t...
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Hello there!! I'm a content marketing specialist at Isos Technology and wanted to share information about our webinar on Wednesday, November 16, 2022. Our panel of ITSM experts wil...
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From restoring service quickly when an incident occurs to understanding the context of every change request, modern Development and Operations teams collaborate and streamline their work so they can ...
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The day is here! As we mentioned in our June update, the collective group of asset and configuration management capabilities known as Insight is now called Assets. Jira Service Management Data Center...
