Hey, for proper reasons I would like to implement that the issue which is added to a sprint gets the start and end date of the sprint. Therefor, I implemented a new rule in Automation for JIRA...
Hello, I would like to create a rule that sends an email only when the ticket has been in a certain status for 1 hour. The objective is to avoid that an email is sent immediately in case of a statu...
I've created an automation rule to have a new label added to every new issue created in a project SYS, without any extra rules. The rule is never applied and there are also no logs that it's...
We're looking at using a Service Desk project with the out of box change management template. One of our uses for this is to set up a change request for a software release. However, because the servi...
I just installed Automation for Jira Lite on our cloud instance, and have found a lot of use for it already. One thing I'm stuck on, though. We have two projects: DE and SM. What I need to hav...
I want to set sprint value for created task. But I don't see my board in drop down list My board configuration (shared with the public):
I had an automation set up on a couple next-gen projects that would comment on issues in certain statuses each day if there was no time logged on the issue. I only recently noticed the these worklog ...
Hi. I have workflow with couple of statuses. In the workflow I want to move from Team 1 to Team 2, but only when the two Linked Issues (AAA-85 & BCB-72) that were created via a native Automation ...
We are attempting to implement automation for jira to handle a few use cases - for example when code is pushed or a PR is created/closed, perform actions on an issue. We want to identify the issue vi...
Hi, I'm doing the research through Jira Marketplace looking for an addon/plugin that will help me create Jira bug tickets automatically based on some conditions. I have already found "Automation for...
Custom field 1 : I have a custom field with Yes/No options Custom field 2: I have another custom field with radio button. I want to make Custom Field 2 as required if "Yes" choosen in Custom Field ...
I need to create an email alert when the Project Lead and/or Project Category is changed on ANY project within our Jira instance but I can't find a way to access these fields.
Using a custom field for email or name, can I check if a customer already exists in my service desk as a condition before trying to add them as a customer?
Is it possible to set a Service Desk reporter from a custom field? Here's how far I've gotten: 1) I am currently receiving a custom form with custom fields to create a Service Desk ...
Our Jira Service Desk team wants a notification sent when issues go beyond 3 interactions with a customer. This would essentially mean it would trigger a notification when the issue entered int...
I want to to trigger the transition only if IP address entered by user is same as Ip address of jenkins environment.
Hello guys, I have a pretty confusing usercase, and it doesn't help being a Jira beginner :(. It would be much appreciated if I could get some of your helpful ideas. I have a custom f...
Hi, I would like to ask if it's possible to change reporter via automation rule. I got JIRA usename in description field, i made a rule that could exctract username and put it for example to summary ...
I haven't found any setting to disable automation on the issue pane for certain project.
Can you audit or log the response from webhooks in Automation for Jira Lite?
I installed automation lite for Jira. When I click 'get started' I get a 403. I tried this on Edge as well as Chrome. If it matters, I had installed a trial of Automation for Jira.
So I'm relatively new to JIRA and I have just downloaded automation lite. I'm still learning and am trying to figure out a few things. Currently: When someone submits a service reques...
We receive an issue via an email from a customer with their reference in the summary field that I want to extract and populate into a custom field automatically. Summary title: REQUT000...
when the Component field of parent's Epic is updated with new values, I'd like to create automatically a Story for each added component. Is it feeasible to do this with Automation for Jira ? Thank y...
Basically I want to create the following rule: 1) Manual trigger of the parent ticket 2) Clone of the triggered ticket without subtasks (but with attachments) 3) Check for unclosed sub-tasks in ...
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