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- Tag: administration
Tag: "administration" in "Questions"
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Hey Atlassian team, I have noticed that lately the Cloud Admin view for User Management has changed, which is good. Now it has a dropdown filter for "Role". However, I noticed that th...
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I have a big problem. I have two users who are the same person. We migrated our email accounts, so we have a different domain than the previous one. I have two accounts with the same name, and if I t...
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Upgrade to paid plan deactivated the account due to no payment details, and now it won't recognise me as the billing admin to reactivate by adding payment details. Nor will it let me contact Atlassia...
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Hello Preface In our organization, like most others, we have need of system or service accounts from time to time. Accounts that aren't tied to any specific person but rather a function or a tas...
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Hello! I know that Renaming Groups is currently a Beta feature, but I am curious if anyone has experience doing this, or if you have run into any issues when you've renamed a Group. We had cha...
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Hello! I am working on cleaning up and organizing our Groups in Atlassian Admin, but had a few questions that maybe the community here can help me answer: When going through the list of Groups for o...
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For new users, I wish to set no automatic access to Jira, Confluence, Goals, etc.. all projects. When I create a new user, the account is auto-magically added to "Confluence", "Jira", "Goals", and...
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Hi everyone, I originally set up Jira Software and Jira Service Management for my organization, and both have always lived at the root URL: `https://[my-org].atlassian.net` Recently, we added Conf...
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Hello, i'm using admin account of organization. So in the admin center, We currently have a total of 128 users who have accessed, however, the number of active users is only 25. Most of the Micr...
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I am very new to having to admin our Atlassian environment, and I have what I hope is a very simple problem to solve. I had not found the solution in the documentation though. We have Jira and Confl...
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Dear Concerns, Good Day!! I am looking for add-on to move configuration from Staging to Production which migrates automations, conditions, workflow. Migrate configurations from staging to pr...
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Hi community, I have setup an org inside admin.atlassian.com and have added few users as an org admin. But, all the users(including me), are unable to receive any mail. I can see every u...
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Hi! I'm stuck. 1st - Let's say I were an admin, is that a user role that is given in a project, repository or workspace? 2nd - How can I tell I am an admin? There has to be a list of users ...
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We currently have multiple admins managing our Jira Cloud instance. We've noticed that certain changes such as product subscriptions, user additions, and group access updates—have been made, but we'r...
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Dear Jira Experts, Under admin's Application access, we have Jira Service Management and Jira Software. Is there a way to create new Application accesses? I'm the Jira admin (not the highest s...
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Hello! There are now the Org Admins and the User Access Admins roles as described here. In the first image you can see tha the org admins have the permission to access "Organisation settings"...
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Dear All, I currently have API keys, but I’ve noticed that the "Create API Key" button is disabled. I’ve reviewed the security policy related to API token access, and everything appears to be in ord...
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There is a sometimes very buggy time I have 2 Free Plugins from the Marketplace but the System looks like it can not distinguish between free software and paid software making the Billing system t...
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Hi All, I am just trying to find a setting to inform jira admin if there is any error in any automations, I saw we have this option but not for all , we need to do one by one thats not feasible solu...
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We are using Jira and Confluence. While all employees have access to Jira, only a select few of them have access to Confluence. At least, that is the intention. As far as we can tell we disabled all ...
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Hello all, I signed up for Trello for my team and found that I have a "managed account," I believe this means that someone else in my organization has already created an account using their work e...
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Nothing appears on teams section, just 'View your profile'. Also, when creating a task, in the fields, teams option is empty, nothing can be selected. What are the exact steps to enable teams, and fi...
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How can I reactivate user accounts that were part of a defunct organization? I’ve created a new organization to enable users to access Jira, but when I try to invite them, I’m notified that the...
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Our users seem to create new confluence sites instead of spaces. How can I disable the "Add Product Permissions" from all users except organization admins? I havent managed to find where I ca...
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Hi, Me and a lot of colleagues lost access to our org administration page. We need to know if someone within our org has done this, Atlassian is having an issue or someone outside has gotten c...
