We're migrating from an in house help desk to Jira Service Management. All the heavy work has been completed only to find we can't send daily updates without including hyperlinks. The inability to se...
Changes made in the Jira Cloud Desktop browser interface are not reflected automatically in the mobile app (Android) when you open a Work Item. In order to be sure you are viewing the most recent dat...
When I look at my automation usage I have a bunch of automations that run on a Jira Business project that show up as product Discovery automation usage - any ideas why?
How to discover the Trasition's ID from my Jira WorkFlow?
I have done the recurring process as explained but it's still recurring on the wrong days of the week. I have set it to recur on Wednesday and Friday but it is recurring on one Wednesday and all the ...
I have a custom field called Approval Date on Jira Issues. When I move the jira issue from an approved status to any other status, I want the approval date removed from the custom field. Is this poss...
I need assistance with the following error encountered while attempting to edit the fixVersions field using the v3 REST API Bulk Edit endpoint. I’ve already searched the community forum but couldn’t ...
i am trying to trigger the global automation rule to auto update the summary field when the field value changed , but here i am using the fields(Fix Number, fix versions, fix module, fix type) ...
Hi guys, I was wondering whether anyone has been able to define freeze period windows based on a change's planned start/end date? Concretely, I would like to define month-end -X days a...
Hi! I'm trying to create a rule that would allow me to create the same page I've just created but in a different language. We are currently using confluence as our wiki, for our external customer,...
I have an automation rule set up that when a custom field (date field) in the story is updated, it updates the date to a different field in the subtask. I would like the date in the su...
I have a custom field in Jira for "Community/Entity" that prompts me to select a community, then prompts me to select an entity #, then merges the two dropdown selections into one field with the Cust...
I am trying to create an automation when new pages get created under a specific space within confluence. My Space is called "MySpace" the title for the parent page is called "Parent". I w...
We have passed our monthly limit for automatization. Is there any chance to increase a number of using that functionality from 1700 to, for example, 2500?
I want to create an automation that shows how many filtered cases I had last week. Everything works fine if I have at least one case. What should I do to ensure that the automation an...
Hi Community, i have following szenario. I want to check a Objecttype = Zertifikate and the attribute: Duedate also in the Objecttype i have a Project Link to the correct Service Managemen...
I created a rule as below: First value: {{issue.created.diff(now).businessDays}} Condition: less than Second value: 1 But when the rule runned , it said: "...
Hi Sir, I created automation in my JIRA project, but the trigger and action is very slow. Please advise on the next steps to make my automation much quicker. Kind Regards, Jesse
I read through this help page on how to insert smart buttons into templates, however, the smart button doesn't save to the template itself, only the page. https://support.atlassian.com/cloud-aut...
I am trying to set smart values for a select list, single choice field. However, when I add it to an edit action I do not get the blank field to add in the custom code, I am only getting the 3 option...
Hello, My project lead created a Jira software development project back in 2022. I don’t understand what’s going on in regards to development of my project. I understand that Jira is capable of givi...
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