"Suddenly, we weren’t just reacting. We were optimizing." - Chris Green, StarCompliance Chris Green isn’t just an operations leader. He’s a bass-playing, g...
La gestión eficiente de activos es clave para garantizar un soporte de calidad y un control total sobre los recursos de tu organización. Si usas Jira Service Management (JSM), estas son las principal...
If you’re interested in Jira Service Management and would like to take a break from the buffet breakfasts at Team ’25, we’ve got you covered! Progress is impossible alone ITSM/ESM Masters is a...
On January 16th, 2025, the Atlassian Community Events (ACE) chapter known as ITSM/ESM Masters — an online/virtual ACE affiliated with a topic, not a city — brought together a panel of experts to...
Hello Atlassian Community! 👋 We are excited to announce the launch of our brand-new application, AWS Importer for JSM Assets, now available on the Atlassian Marketplace! 🎉 &nb...
**May 2025 Update: ITIL4 certification processes have moved to PeopleCert. https://atv.peoplecert.org/tool-vendor-accreditation/. As a result, our 2023 certification with P...
It’s impossible to predict all issues that may occur during the software development process. However, we can prepare the teams with some universal pieces of advice. Atlassian came up with the v...
ITSM processes have significantly developed over the last few years. The digital transformation of businesses forced the IT market to fulfill the expectations of more demanding customers. I...
Hello there! I'm in this group for the same reasons as I'm in this wonderful Atlassian Community: I'm here mostly to learn from others experiences, and try to help others as much as possible, accord...
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