Hi, my name is Antti and I'm working as an Atlassian Consultant in a Finnish Atlassian Platinum Partner company Ambientia Group Oy. I have several years of experience on Atlassian Cloud products, mo...
As my title states, our original Org Admin has left the company, and unfortunately, there is no way for us to retrieve the account through our IT team. I came across a similar question in this commu...
I'm a site admin of a free account, the organisation admin has left and I need that role to switch to me.
We didn't find any way to create a feature request for the Atlassian Guard product so we are trying here. Summary Provide public REST API to manage SAML SSO configuration and certificate in Atlassi...
Till last Wednesday, I could see the manage app license details, but today I lost the access. We were renewing the XRAY and PowerBI connector for JIRA plugins and we were seeing the license details, ...
With digital transformation high on every company’s agenda and the end of Atlassian Server support approaching fast, there’s no better time to plan your move to Atlassian Cloud. More than a t...
Hi, We are new to Jira and have a Premium account for JSM and Guard in the cloud. I am trying to set up SSO and am unsure which set of instructions to follow as I have found multiple on this site, a...
Good Afternoon, I am currently working on a client engagement whereby the client already has a cloud instance of Jira and therefore an existing Atlassian Organization. Against their existing org the...
Hello I can't log in : decathlon.atlassian.net Could you help me ? Olivier
Hello, security community! 👋 We wanted to let you know that our Guard Premium AMA webinar has been rescheduled by one week. The new date is September 10, 2025 We’re excited to bring yo...
Our policy is to have all users in managed accounts. This works fine for 1000+ users but for some reason users who only use confluence don't appear in manager users...
Overview Many times, we need to fetch Atlassian Account Attributes for reporting and data analysis. This article explains how to fetch Atlassian account attributes in bulk using the At...
Atlassian ha lanzado la posibilidad de crear cuentas de servicio (Service Accounts) en Atlassian Cloud, diseñadas para facilitar integraciones con herramientas externas sin consumir licencias y sin n...
Hi all, I’ve noticed that Jira sometimes automatically adds new roles or groups to project permission schemes without prior notification. For example, last week in the Jira Service Management – XX ...
We are having a hard time setting up our Atlassian Cloud Confluence access for our users as we want them to authenticate through our own identity provider (Keycloak using SAML), with the identity pro...
Hello, Atlassian Community! I'm Sophie Jasson-Holt, the lead content designer for the service accounts feature. I’m excited to announce the release of service accounts. For the last year, I’ve been...
New site locked down due SSO misconfiguration for all admins, unable to login due enforced SSO login. Unable to raise support ticket (unable to login under admin account) How to reach support tea...
I'm part of a large branching institution that hasn't managed to gather all their Jira organizations into one basket yet. In the meantime we need these multiple tenants to have full functional...
My subscription has automatically re activated after i believed i had cancelled it as i no longer require Trello
Hi Community, I'm Lauren, a PMM looking after Atlassian Administration and our billing platforms. You told us that finding the right settings in Atlassian Administration could be easier, and we lis...
Hello, i want our users to come from AzureAD instead of the local, which were created a long time ago. I already use AzureAD within Atlassian Admin and Confluence. I have some questions: How do i...
Hi, I'm going through the process of setting up SAML SSO for our Atlassian/JIRA suite, part of which is claiming users for our domain. I can't figure out how to exclude claimed users from an Atlassi...
Me and my team all have member level access and are unable to add and remove profiles from our Trello board. The one person that was admin level is no longer working at our company. Is there a way fo...
Objective: Users in policy 1 may be either a Jira user or a JSM customer Users in policy 2 may only be a JSM customer All users in the domain are managed. The difference between the polici...
Hello Bengaluru Community! I’m Sanam Malleswari, a Atlassian Engineer at HCLTech and Atlassian Community Champion. I recently had the amazing opportunity to attend my first-ever in-pers...
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