Community resources
Community resources
Community resources
- Community
- Tag: jira-service-management-cloud
Tag: "jira-service-management-cloud"
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Hi Everyone 👋 We’re excited to share two important milestones for Easy Issue Templates for Jira and AppLiger: 🔐 SOC 2 Type 2 Compliance We’ve completed our SOC 2 Type 2 audit! This me...
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Hello community, I would like to take an exam and become Jira certified. My country (Iran) is not available for scheduling the desired exam. Can I travel to another country and take the exam there? ...
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Hello Everybody! I've done a few of those Atlassian University courses, and I just got an email to get the Jira Service Management Agent Essentials certification. Is there any mock exam I can do...
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Necesito crear un scrip, que al avanzar un estado valide si la hora esta fuera de un rango, si es así que a actualice un campo personalizado llamado “fuera de horario”y lo modifique Si.
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Hello Community, We are thrilled to announce an enhancement to the web request step in the JSM Virtual Service Agent. You can now store the response of an API call in a variable and use it in subse...
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November 13th marked the inaugural meeting of the online Atlassian Community Chapter “ITSM/ESM Masters” and what a great first session - check out the chapter page here [1]. Our special guests shared...
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Hey everyone! After some exploration, I found a way to link asset objects to a specific customer so that they can only see assets assigned to them in the portal form—natively, without extra workar...
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JSM Assets is a good tool. JMWE is a great tool. Together, they are greater than the sum of their parts. Note: for the remainder, "automation" or "rule" or variants thereof all refer to JMWE. The p...
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Hello community! I'm a big fan of JSM + AI synergy - since day 1 LOL, that being AI Insights on Forge plus JSM which won us an honourable mention (#6) at Codegeist 2020. I'm a keen advocate...
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The hype around AI is real, but how are service teams actually using it to level up their work? 🤨 We just released our State of AI in Service Management Report 2024, and the results are in! Turns ...
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Dear Community, Is there a step-by-step learning path for Atlassian that includes free certification? I would appreciate your guidance on this. Thank you!
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Hello Everyone Can anyone please add me in Winnipeg community ?
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The international TOONIE team of 12 people needs to be able to use free services for startups for about 3 months. Can anyone help or guide me?
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Hi everyone, I'm new here. Earlier this year, I transferred my company's IT support system to JSM. HR have now jumped in and other functions are queueing up to join the party. Looking forward to s...
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Hello Community members! For this JSM June, we are hosting an AMA (Ask Me Anything) between June 18th and June 27th to connect you directly with the Jira Service Management product team. This...
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I have an automation that triggers when an issue in project DBO is assigned and performs actions against a linked issue in project RSM when that issue matches specific conditions. One of the conditio...
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Hi Team, We have got license for Zephyr Scale tool for which we want to extend access to our customers so that they can perform UAT with this tool itself. Please confirm the steps to share ...
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Hello Atlassian Community! I'm happy to announce that on May 28, 2024, we'll be hosting a public demo of the Issue Templates for Jira Cloud app! 🚀 During the demo, we'll showcase how Issue T...
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Hello Community, We're excited to share that we've recently launched new custom fields specifically designed for Jira Service Management. These fields are ideal for enhancing ITSM workflows and supp...
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Do we lack sufficient community leaders in the DFW area, or are the events simply challenging to locate? Does anyone else think that we need more events in Dallas? We ought to be focusing on Teams24 ...
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Hi team I'm trying to write a script on condition inside a scriptrunner post function for Jira Cloud that validates that the request type is the same as the name or ID entered. I researched this to...
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Supporting your clients or employees using JSM can be hectic, especially without proper tools. We're trying to change that through our Extension for JSM. Let us know what features are important fo...
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If you're looking to backup and restore attachments for assets (formerly insight) objects in the cloud or even for the data center, this article is a must-read. As you're aware, the application Insi...
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At Deviniti, we are not slowing down this year! If you're interested in streamlining your Portal request types or Jira screens and simplifying data entry, then we invite you to an exclusive on...
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Hi I'm working through the basic ITSM Terms module and I think the wrong answer is captured as correct. I believe the correct answer should be false - the descriptions are around the wrong way...
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