Community resources
Community resources
- Community
- Tag: new-to-jsm
Tag: "new-to-jsm"
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Hello Jira Enthusiasts, when agent receives the ticket I want to add groups in the assignee fields along with users and i want to asignee to groups or users .
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Hello Jira Enthusiasts, which is best third party tool for jira sandbox migration to production. our team focus to migrate particularly some parts after testing in sandbox like configs, settings etc...
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Hello Jira Enthusiasts, I am New to Jira JSM and want Guidance, Resources, any documents to start CMJ from your experiences. our team focus is to test particular things like settings, confi...
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Could we Migrate Settings, Configurations from Sandbox to Production Using Configuration Manager (CMJ) Add-On??
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Hello Jira Community In my Jira project the Organizations and Approver Groups section is not intended for Agents and i want to hide or restrict the agent access to particulat section as...
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Hello Jira Community In my Jira project the Automation section is not intended for Agents and i want to hide or restrict the agent access to particulat section as it is not relevant to their...
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How can I hide the “Organizations” and “Approver groups” fields from the “More fields” section for A
I'm working on improving the agent experience in our Jira Service Management project. Currently, agents see too many fields under “More fields,” including “Organizations” and “Approver groups,” which...
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Hi Community, I'm currently working on refining user permissions within Jira Service Management and would like to restrict access to the Automation tab for agents. The goal is to ensure that only ad...
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We are new to Jira and Jira Service Management and I am in the process of building out our projects etc. Does anyone use Jira or JSM to track applications that users are given access to ...
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We are new to JSM. We are still configuring our instance. We would like to know how to manually backup an instance and enact a restore if we have something go wrong. Is this possible and if so, how...
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I'm unsure why this is happening and my search for similar issues didn't come back with anything similar, but when I try to access the Operations settings in our production instance, I get the follow...
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I got this question asked by an interviewer. i am new to jira. can anyone answer for this ?
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The purpose of this automation is to create a Change Ticket from an open Issue. I need some of the values of the original issue to copy over to the new issue. I created an automation to tr...
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Hello, I am new here and I could not find the accurate answer that I need for a problem we are facing at my company. We've been asked to rename some values of the Resolution field but we need...
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I’m working on problem validation research for Jira Service Management (JSM), and I’d really appreciate your help! If you’re are experienced in managing and setting up JSM projects, I’d love to get y...
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validation in jsm form portal
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Hello, Please find the image attached. Here under testing category I see 2 issues being displayed. But actually in the sprint board I just see 1 issue. Please let me know why is this
1,259 views 3 0 Deleted user September 26, 2024 -
Hello All, Please let me know what is the purpose of linking the issues. I have linked 2 issues and when I comment in one of the issues I thought it should appear in the other issue as well. But it ...
1,063 views 12 0 Deleted user September 20, 2024 -
Hello All, I have a doubt about the statuses. There are 3 kind of status TO DO, PROGRESS and DONE. No matter how many cards we create we have to map them to one of these status. So suppose I create ...
1,628 views 4 0 Deleted user September 18, 2024 -
Hello All, I am stuck with an issues and would need some suggestions. I am currently managing 3 different boards (company-managed). 1. Main Development Board (Scrum) 2. Backend Board (Scrum) 3. ...
1,170 views 3 0 Deleted user September 18, 2024 -
Hi, Good afternoon, Do we have a mobile application for Atlassian Community? Am asking for all the Atlassian product offerings not just JSM. which helps us to read whilst travelling or before be...
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Hello All, I am working in a TEAM MANAGED PROJECT, I have completed 2 sprints and now I see the issues are appearing in the backlog from Sprint 1. Please explain why this is happening?
1,555 views 13 0 Deleted user September 5, 2024 -
Hello All, I have created 2 projects basically 1 is main board and another one is for backend team. Whatever is entered on main board and when assigned to members in backend the issue must also be s...
1,199 views 2 0 Deleted user September 4, 2024 -
Hello All, I need to set up one board where the Project Managers can add all the requirements from the client to the product backlog. After it is added, the tasks must be going to respective boards ...
2,593 views 16 0 Deleted user September 4, 2024 -
Hello Community, is it possible to copy the descriptions or the service ID of the objects of “Affected Services” within an issue to another custom field (type short text) with Jira Automation? If I...
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