Hi, i'm a new Jira Admin, I got a request to make an automation that grants a user (not part of the service desk) slected in a custom field "Prime" access to internal and external comments, ...
Hello all, I am setting up a JSM project on the free plan. I have added a support user to whom I have granted Agent permission. I want to use this user as the agent that will respond to any requests...
"Hi everyone, I'm working on a community project called EderDigitalPro, which focuses on digital marketing and technology solutions. I'm trying to implement an authentication system using a token, a...
Does the Project admin profile accumulate all other project roles? If I assign a Project admin profile to one person. Will it automatically accumulate all other permissions from othe...
Good afternoon! I have a problem where my colleague deleted a specific project role that was set to be able to see issues from a specific issue type. Basically, the issue type had restricted access ...
Hello All, We are having an issue when a new customer submits a request type through our portal, he instantly gets an error stating he doesn't have permission to see that request. Atproject level ...
The people that submitted the Jira request in the portal can not see their request because they are not added automatically to the project with the role service desk customer, is there a way to do th...
My company uses Jira Service Management and has an extensive list of external customer contacts in our database who have requested tech support. Our software development team also uses Jira So...
Hi team, I have encountered a role that I want to update or delete. I don't have those options in my screen. How can I work with it? I only have the option "view usage" on this one.&nbs...
I have been enabled with Project Administrator and Administrator privileges but still I do not see project settings and other features which administrator should have.
Hi, is there a way to create a role in which the issue reporter can see only issues created by them? Thanks
I am looking to add users to a project role. I have set a condition in the outgoing transition allowing only users in a specific group to execute it. I want to establish a new user group to include m...
We have integrated Bitbucket with LDAP, all permissions are managed via LDAP groups. For each Bitbucket project we have 2 LDAP groups: - p123-member --> project write permission - p123-manager ...
Once you add users to a group and assign the group to a project role in a permission scheme, and then assign the permission scheme to a project, the users are supposed to have access to the project. ...
Hi! I wanted to get clarity about the project roles in Jira. In our organization, our SOP is to add groups to projects, not individuals. But we do want to give more permission to the Project Leads ...
In team-managed projects, I see that it is possible to set roles and defined what they can and cannot do on a project. I see that there is the option of allowing them to create issues or not. Bu...
Hello, I created a new Permissions scheme for a company-managed project where the Modify Reporter permission is granted to the Administrators Project Role and the Reporter issue role. I gave myself...
Hi, I will be adding a user to our organisation's jira cloud, as this user do not belong to our organisation, we want to limit/restrict his access from other projects, features and configurations in ...
I would like to be able to send an email when a user is added or removed from Project Role in a project in Jira Software Cloud. In Jira Server I used Script Listener in Scriptrunner and there I coul...
I have a question about creating a project role. How to create a role can create release without having to be an administrator.
Using Jira Data Center 9.0.0. How can non-admin users see which project roles they have? We have project roles like Reviewers, QA, Builders, Managers, etc. We use these roles for workflo...
Hello - I am in an odd place in my Jira instance that I can't seem to figure out. I recently took control of an existing project and see what (looks like) a group located on the User Managemen...
Hello everyone I have a custom field: Group, field type: Group picker (single group) And there is also a software developer project role, which includes certain groups. How can I use JQL to select...
We would like to set up new permission schemes with new roles. We would like to use a more simple approach to naming the roles. But we are told by our JIRA admins that there is a set of defaul...
Is there a way to restrict which statues from a central status a user will see based on the value of a field? So MAIN STATUS |  ...
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