Community resources
Community resources
Community resources
- Community
- Tag: esm
Tag: "esm"
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We’re excited to share that you can now create automation-driven Playbooks for agents and responders in Jira Service Management, accessible directly from the issue view. Available for Jira...
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If you’re interested in Jira Service Management and would like to take a break from the buffet breakfasts at Team ’25, we’ve got you covered! Progress is impossible alone ITSM/ESM Masters is a...
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...an check out the recording of the session on the ITSM/ESM Masters YouTube channel at the links below: 🔀 Jira Service Management Workflow Wizardry (Feb 2025) 🤖 ITSM/ESM Masters YouTube C...
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As 2024 came to a close, our team has been reflecting on the many Jira Service Management projects we worked on this year. As an Atlassian Gold Marketplace Vendor and Gold Solution Partner, we bring ...
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Hi everyone! As a growing international team, at Seibert, we use Atlassian tools throughout the entire hiring process. I wanted to share the main ways that we use Jira, Confluence, and JSM for HR, an...
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On January 16th, 2025, the Atlassian Community Events (ACE) chapter known as ITSM/ESM Masters — an online/virtual ACE affiliated with a topic, not a city — brought together a panel of experts t...
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...hose of us who use Jira Service Management (JSM) to deliver ITSM and ESM solutions. We call it 'ITSM/ESM Masters.' That's right, this "ACE" is not affiliated with a city; it's affiliated w...
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...perations teams. Onboarding of these teams is the kickoff of his efforts to transition the company from ITSM to ESM, where “...Jira Service Management can genuinely come to life as more teams c...
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Tech debt, security concerns, and a lack of visibility continue to plague enterprise IT operations teams charged with shipping and supporting digital products and services that produce billions in re...
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👋 Hi HR Professionals, Remote and hybrid work, as well as new technologies like AI, have created new challenges for HR teams and required a change in how they operate. With Atlassian’s Team Anyw...
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Hi community friends! The Jira Service Management team is excited to introduce request type templates for team-managed projects, building on the success of this feature in company-managed projec...
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Hi Community! The Jira Service Management team is excited to introduce request type templates for team-managed projects! Last year, we shared these with you in our company-managed proje...
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...anagement. Comprehensive ITSM & ESM Insights: While the spotlight will be on Atlassian Intelligence, the event also covers broader topics in IT Service Management (ITSM) and Enterprise Service M...
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...illed with insightful discussions on ITSM, ESM, and AI innovations within Jira Service Management. Why Attend? Expert Knowledge: Hear from industry leaders at Atlassian, Valiantys, RightStar, and C...
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