Hi Community, Is there a way to send out scheduled email using Post-function? My use-case is, I want to send out scheduled email to Reporter, when a Parent issue is sitting on Done status and its C...
Hi Community, I want to hide a custom field (radio type) present on Parent issue based on JQL query, Child filter: project = CHILD AND "Parent Link" = PARENT-XXX AND status != Done when Parent is ...
Hi. I am trying to modify an existing automation rule (AR) that has been working since it was created three years ago. This scheduled automation rule is runs every one hour and ret...
Hi Team, We are looking at the Jira data coming to Snowflake. Do you know why the tickets in the JIRA database display user IDs in the format "JIRAUSERXXXX" instead of the actual usernames? While...
Hello, I created an automation rule that triggers when a Deliverable (child) is automatically created via another automation rule based on the Epic (parent). The following automation rule is designe...
Hi Community, I want to search those exact issues which are landed to a specific status (Open) and staying are there for 90 days. So that, I can send an email notifying to the Reporter, to move iss...
Hi Community, I want to display a validation message when a user is moving the issue (from More dropdown > Move option) from one project to another. And how to configure that message with someth...
We have several custom fields and tabs on the Edit Issue Screen however when I attempt to Edit an issue I can only see the Assignee, Priority, and Comment system fields. I am working in the sam...
Is there a way to disable the "Grid has been changed" - Jira Ticket Updated Mail Message? Basically - we do not need this message - it anoying for the participants, as there is a huge Checklis...
I was trying with below script. import com.atlassian.jira.component.ComponentAccessor import com.atlassian.jira.project.ProjectManager import com.atlassian.jira.project.Project imp...
Hi Community, is there any possibility to configure Jira so that the standard (native) Jira export creates a .docx instead of a .doc? Due to a company wide compliance rule only .docx are allowed....
Hello Team, Currently we are using Polarion for requirement and test management and JIRA Software for task management but the problem is that our Polarion is hosted on cloud whereas our JIRA instanc...
See screen shot.
I'm looking for advice on how to move form from one instance of JSM/DC to another whilst A) Automating the process of re-linking objects, specifically conditional section dividers or B) Preventing th...
Managing the assets of a central data center involves numerous racks, with each rack accommodating a standard of 20 servers and switches. Each switch has 24 ports. I have established an object archit...
Our application is connect to client's Jira Software over API. The Client just moved from an older Jira Software Server to newer Data Center version. For the Server version they have pr...
Hi everyone, One of our customers is having trouble with the markup in third-party custom field description. Even after allowing HTML rendering from system configuration, HTML code snippets o...
Hello! I have an issue - I cannot find how to add a field description (like in field configuration) on a transition screen. Could you please help
In Jira Software (data center) on the Advanced Roadmap, we have saved a view where the Collapsed Field View doesn't save. Meaning, we have some fields shown and other fields collapsed in the Sa...
Hi, good day and hope all is well. I have a use case here. I am building a JIRA automation so that when a ticket is created by cloning an existing ticket, I would like to automatically clear s...
We have a JSM / JSW Data Center instance 5.12.8/9.12.8 LTS with ScriptRunner 8.29.0 in place, where we would like to give JSM agents the possibility to pass issues over to JSW developers. In a regul...
Hello, I am looking to create an automation where it will query Due Date of all child EPICs of a Scenario and then update the Due Date of the Scenario based on the Due date which the last among all ...
Hi Community, I have added a custom Group Picker field on a transition screen. I want to send a custom email after currentUser selects the value in custom Group Picker field and then clicks on Tran...
Hello, We are looking for a solution that would allow us to plan work on issues/projects for teams of workers (such as field support engineers). The requirements based on our use case are the follo...
We used Field Security for Jira plugin to limit the visibility and editability of some of the system field and custom fields from client project role users. But that plugin vendors a...
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