Community resources
Community resources
Community resources
- Community
- Tag: support
Tag: "support"
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Hello, We make heavy use of the Message Field plugin for Jira Data Center, made by JiBrok (marketplace page). We recently contacted them for support due to various Jira 10 i...
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...ifferent tools to enhance our workflows, including AI. Is there a way we can get a pilot going for a subset of users to test Confluence Premium? <![if !supportLists]> &n...
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On the "Customers" tab, I've already added some organization but also emails (without including them in an organization), however for the last ones I cannot delete them. Some have an a...
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I’ve been using Trello since 2017 to store over 25 years of information. I’ve always had the free account because I didn’t need all the advanced features and didn’t collaborate with teams. I ty...
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...ee below). We have been seeing this screen for at least the past 3 hours and 20 minutes, and it is far from the 1-3am period that the Maintenance Windows help page (https://support.atlassian.com/o...
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Hi everybody, My name is Leo, writing you from Move Work Forward. At Microsoft Ignite in Chicago this week. Disclaimer: I am seeking your feedback and input. We made a proof of concept for Jira...
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hi there I have 2 boards for clients work, one, relatively small always works great, no matter the time of the day. A second board where we have more people (max 20 people on it) and LOTS more card...
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When I am in calendar view I can't see multiple months seamlessly.. but when I add calendar power up I can see what I want but lose the functionality of seeing jobs stretch across multiple days at a ...
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...ny luck. I'm trying to find the support email for atlassian/trello, but I keep going in circles. How do I contact them directly to fix this?
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A couple weeks ago, I and everyone who uses my board, can no longer freely edit the summary field. No idea why. I am admin of my board. I can freely edit any other summary in any other board by simpl...
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Hello! We have a scenario of reporting Execution status for newly created "Test Execution" type. This execution type can have more than one Tests associated. This "Test Execution" is getting importe...
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I have been using Domo to gather data from Trello using Cards with Custom Fields, and it has worked well until recently when all the data shows null. List here where the column name shows null. cust...
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Hey, everyone. As of 5:54PM Central today, my company is experiencing a high priority service degradation for Jira Software (Cloud) during which all requests (even attempts to submit support r...
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Hi, is there an email address (or URL) I can use to contact Confluence Support regarding a problem I'm experiencing? Thank you.
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How can I add these Graphs to my statuspage as I have shown below screenshot, I want to add these graphs for my Components which I have implemented on my statuspage as of now my...
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Hello! I used Confluence and had some notes there. Suddenly my files were deleted. And now I can't find nothing. What I should do to get them back? There was a lot of information. They kindly send m...
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My account is [REDACTED] I can't seem to access the account no matter what I try. Is it possible that my account is in a dormant state?
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Hello Community members, I’m calling out for all IT support agents using Jira Service Management! 💪 I’m interested, how do you handle multiple and never-ending exchanges with c...
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Hi! A couple weeks ago I got my Gmail account (enterprise) blocked due to spam issues from email campaigns I was launching. My admin solved the problem, but after that I'm not receiving email ...
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...ot in my Jira user list then the ticket is created with default account which is set in Mail handler. so my concern is i don't want to create new user every time when new Question is coming on my support...
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When I go thru the top half of the questions for a tech support request, it terminates me in a 'explore the community' box. How can I get the ticket system to recognize I have a paid a...
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Which options do I select in the Atlassian Support portal in order to ask questions about the integration for MS Teams? It doesn't seem like it falls into any of the categories, but maybe I'm just m...
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Hi Team, why you don’t support Arabic language? There are many people speaking Arabic what you support. I hope you think about it. Thanks..
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It's been 3 days with no response. Does anyone have a phone number for support? On a premium account my ticket gets - "Our contact centers are currently experiencing a high volume of calls and t...
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Recently jira deactivated our site because of payment details. I already updated the billing details but it seems that support is not working on it and we are having a hard time since we are using J...
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