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- Tag: billing
Tag: "billing" in "Atlassian Platform questions"
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Necesito cancelar mi suscripción, no quiero que sigan generando cargos a mi tarjeta.
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I have been on the free tier for probably 10 years, and over that time have accumulated some sizable repos, mainly because of versioning binaries like swfs, videos and installer exes. According to my...
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Hello! I have one question for you, maybe you know: We didn't see it and it accidentally came out that we exceeded the number of users in Jira Service Management. So as i understand, we need to ...
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Hello everyone! I'm a Bitbucket free plan user, and I recently received an email notifying me that my Workspace exceeds the 1 GB limit that will be applied on April 28th. I was wondering if I can s...
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I have TEAM 1, TEAM 2, and TEAM 3. I only want to be billed for TEAM 1.
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...ocument: https://support.atlassian.com/subscriptions-and-billing/docs/managing-your-bill-for-rovo/
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...ctive billing. Thank you in advance! @atlassiansupport
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Hi, I have a lot of repositories and they add up to 9.84GB (see screenshot below). I would like to know if I need to purchase additional storage (overage) or not in the free plan. From the screensho...
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Hello! I am currently being charged a $33 recurring monthly charge, however, I cannot see any non-free-bills on my accounts. I would like to get this resolved, so I can stop getting billed for someth...
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There is a sometimes very buggy time I have 2 Free Plugins from the Marketplace but the System looks like it can not distinguish between free software and paid software making the Billing system t...
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We have multiple products. We added a new instance which is by default added to the same billing profile as our other products. We want to add a extra credit card payment method so we can h...
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Hello! I am trying to set billing permissions of our Atlassian account for one of my users, but we can not reach the http://admin.atlassian.com/billing interface. The side drop then b...
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When we originally set up our JSM it asked me if I'd like to link it to an existing product. We have both Confluence and Jira installed. I selected our jira (only one was selectable). This now enable...
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We need access to our billing history, but at the moment, Org Admin can't see anything; options from the documentation do not show up in our interface. I checked options from all p...
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We are facing issues for our Credit card payment on Atlassian account as it does not work due to some of RBI rules and We had tried more than 8 different banks, different Credit cards.
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Hello, I’d like to upgrade my single workspace from the free plan to the premium plan. In this workspace, I currently have just one board with a total of 8 members, including myself. If none of th...
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Hi, We have opened a new Trello board within the same Workspace and our billing has changed without an approval from $72 yearly, to one time unclear payment of $375.59, and a change to $1,080 y...
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...nstance, I see the message "Your Atlassian Cloud products are suspended." I navigated to admin.atlassian.com to check the billing status and payment details. However: There is no information about the billing...
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...ble to share my trello board with my manager, or link my trello board to a confluence page - again, at no additional cost? I've seen several articles talking about Trello billing, but it's not 1...
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Hi guys, I need to remove a site from my account, in site and products a have one that's need to be removed, I already cancelled the subscription for the products and they are not acti...
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Assinei o plano premium de $119 para utilizar na empresa e fui cobrado $358, coloquei membros na área de trabalho e não sabia que isso aumentava o custo, retirei os membros na mesma hora, mas mesmo a...
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...ompany. How is the invoicing going? If I do a cloud to cloud migration, after the migration I will have the same users in both the new and the old organisation. What about the billing? Do billing m...
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What Policies and Certifications Are Needed for a Jira Plugin to Monitor Billing Payments from Bank?
Our team is planning to develop a Jira plugin that will monitor billing payments from the bank side. We're aware that integrating financial data with Jira may have specific legal, s...
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Years ago I set up an additional email address for our Atlassian invoices to go to. They are then entered automatically into our accounts payable system. That email address is NOT a...
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With the new billing engine is it possible to combine billing profiles? For some reason I never really understood, our Atlassian Access (Guard something something now) was billed in a s...
