Dear Atlassian Support, I hope this message finds you well. I currently have two Atlassian accounts: A work account associated with my company, WalaPlus A personal account ...
Hi, We need to know the username and the time watchers were added to Jira items. Is it possible? If yes, how? Thanks, Merav
In the subtasks table of an issue, there are columns such as 'work', 'priority', 'status' which can be updated on the table itself. But when the field is of type 'Date Picker', the date cannot be up...
When I create a task, it doesn't appear on the Board and requires manual movement from the 'Backlog' tab. This behavior differs from previous projects where tasks appeared directly on the Board. I ca...
I'm trying to use a custom number field called "AI Actual Effort" in the Two-Dimensional Filter Statistics gadget on a dashboard in Jira Cloud. However, the field is not showing up in the X-axis or...
Hi atlassian my name is vaibhav garg and i am using jira board in my company but there is a bug when i am going to back log and searching for any jira id like 33172 .... 2 searched result are...
Hi, I'm trying to create a form in Jira. We have quite a number of mandatory fields which is fine, but 'Reporter' doesn't show up as an option to add to the form and I think this is preventing me fro...
Hi, I've added the new customized column in Jira.but i need to add the filter vlues in it. I don't find any options to do it.could you please help me to find,where it is?
When an existing Epic's due date changes I want to calculate the difference in business days between the old value and the new value, and then apply that difference, also in business days, to the due...
We created a product on Jira for start managing a project with our team, but we exceeded the number of members. So, we removed some members and tried to revert it to free following the instructions g...
Are the new "projects" and goals functionality free? What do you need to do to enable them in Jira?
I am the organization administrator for my company. We use the free version of the Jira software and I am on the Settings page and there is no option to select Administrator on the left side of the s...
We are trying to create Analytics Dashboards using “Multiple Sprints Overview” Template and having some questions: How to connect teams to sprints How to preserve team-specific settings for ...
I decided to try out the Forms feature in the new Jira UI. I just went with the basic Summary and Description and Attachment fields in the form builder, but when I go to view the form, the attachment...
The instructions that used to work (found here: https://support.atlassian.com/user-management/docs/migrate-a-portal-only-customer-to-atlassian-account/ for reference) no longer match the interfa...
Deactivated users are still visible on the membership list for teams. Is there a way to disassociate the user from the team so their names do not appear on the membership list?
I created two custom fields (Sales Contact Name and Customer Name) in my project and want to include these values in an automation rule to send weekly email updates to JIRA and non-JIRA users on stat...
I need Group sign off in my Jira software project. I learnt that Jira service management provide Group sign off, can this be use in Jira software as well? Any help is appreciated
Hello dear team May you clarify me How to find out who is the administrator for a specific Jira workspace? if I'm not an admin now, then I will be able to find out about that? ...
I am a Jira org admin. My organization's Outlook is configured to encrypt all emails coming from outside our domain using Proofpoint. As a result, when anyone replies to an automated email from Jira ...
When creating a new work item, and you select the "Work Type", is it possible to change the order of the work types? It seems they are in creation order, but I would like to make it a priority order....
Hi - I wonder if you can help please. I am the Org Admin for our Jira Tenancy and since the new navigation change, I cant see the 'Project Settings' for a Company owned project. When I select 'More'...
Hi! we use JIRA for documentation of our pre-sales and installations. now i created for each customername an epic and i want to move our pre-Sales Issues and Implementation Issues to that epic for ...
I'm new to JIRA GOALS. I've created several draft goals (for learning). How can I delete them? For an active goal, I only have the "archive" and "copy" options, and for an archived goal, I only have ...
Hi, in my company there are many custom fields that are set to global context. My task is to clean it up and make only very few key custom fields as global. I tried to change the context of th...