I am looking for a way to collect Customer Satisfaction and Net Promoter Score when a ticket is closed. Ideally, an email would be sent out with the survey/questions and the data would be collected o...
Is there a way to setup notifications when a card is automatically created on Trello? I got Survey monkey survey linked through Zapier on Trello, I "watch" the list, but I do not receive email n...
Hello Does anyone have a solution for triggering a feedback survey when a card is moved to a list on Trello please? We use our Trello board for people to post jobs. We have several columns and, w...
Hello everyone, we recently opened a survey on "BayernCollab" (a confluence system). Every time we try to load the survey results, it takes about 2 hours of loading time with an open browser tab....
Our customers are our clients and so we primarily interact with the same people from each client. We do not want to send out a survey every time a ticket is resolved but we would like to send o...
Hello, I´m using "Survey for Jira" but my client wants a report about surveys. I´m trying to find an alternative plugin for that kind of work, can you recommend me another plugin from M...
Good morning, We need to segregate the surveys we send. Depending on how the ticket is resolved, and the user type, we need to ask specific questions in an email to the user. We don't w...
I have performed a relatively quick google search of any published SUS results being performed on Jira with no luck. I don't really have the resources available to me to conduct the survey - m...
Hello, I am looking for ideas to create surveys which would include an approval before submitting it. Thanks for your help ! C.
Hola! Quisiera conocer que pasos debo seguir para crear alarmas en caso me este quedando poco tiempo para terminar de resolver un ticket de incidencia. También, me gustaría conocer que pasos debo seg...
Is it possible to create different survey format under the same project 1 Create separate surveys for incidents and service requests. 2 Create surveys with multiple question types l...
HI Everyone, Is there any way to create a survey in Jira. if yes please help me with the steps. Thanks, VIvek
I created a form in Confluence Cloud using the app "Forms and Surveys". Is there a way to embed the survey to the page? Or can it just be looked at using the Forms button or link
...tatus Page: active subscribers (we may place a code with a survey script inside the footer on the website itself) unsubscribed users (still looking for a better option) In order to receive feedback f...
I saw in survey permissions that you can list users or groups for who is authorized to vote but can you make it open to the public? Thanks, DB
...hallenge is to carry out an employee survey in Confluence (about 30 questions) and then to link this data with other data in an SQL database (questions are assigned to dimensions, etc.) and then display it g...
Hello, I would like to know if there is an option to integrate Jira Cloud with SurveyMonk so that whenever an issue is solved/closed, an automated NPS survey is sent to the reporter. Thanks!
We have been thinking to get the NPS from our customers and came across this article: https://support.atlassian.com/jira-service-desk-cloud/docs/turn-on-customer-feedback/ Has anybody experienced a...
I would like some info/help to implement "Was this Helpful" survey on all our confluence pages. Any directions on this will help. TIA!
Need to conduct a quick poll with my team mates in confluence. Can I do that without a Plugin?
Currently is from 1 (sad emoticon) to 5 (happy). We would like to have numbers from 1 to 10.
When my survey-taker clicks the Next button to go to the next page in the survey, they land in the middle of the next page, not the top of the next page. Does anyone have a script or solution t...
Hi - I am looking for a plugin or other solution to ask multiple questions on the customer satisfaction survey that goes out after tickets are resolved. I would like to ask at least 3 questions r...
Since we moved to the latest version of JSD we had top drop various plugins including those that emailed specific addresses when a Survey was received. We installed Automation Pro but have been u...
I'm looking to create some simple surveys to get feedback from our users and would love it if we could feed all of this directly into Service Desk somehow. Is that possible?
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