Hello, What we have: * Jira Data Center * We use Tempo to log our time  * Better Excel to create monthly custom exports for logged time * We have many-many issues to log time monthly (weekl...

• Question
• data-center
• jira
• jira-data-center
• jira-server
• server
• +1 more tag...

When I am trying to upload the attachment in Jira ticket, its not getting upload... why ? Please help 

• Question
• cloud
• jira
• jira-cloud

Hi,   One of our users' ticket creation screen is not updating to the latest version - this being after the screen scheme, and field scheme were all changed. For any other user, this is update...

• Question
• cloud
• jira
• jira-cloud

Hi ,   can someone tell me if counting comments in an issue/ticket is possible by automation? If yes, please do share the steps 

• Question
• data-center
• jira
• jira-data-center
• jsm

When opening any task details, i am getting this error We couldn't connect to that work item. Make sure that this work item actually exists in that project. If it does, try again in a few minut...

• Question
• cloud
• jira
• jira-cloud

I would like to autopopulate issue key to form issue field/ summary field while form is loading   https://test.atlassian.net/jira/software/c/form/87151667-4941-4750-942f-d3eb03e3d6e4?summary-f...

• Question
• cloud
• jira
• jira-cloud

I have created a new work type called “Feature.” I would like to add child work items to the existing tasks in my backlog. Additionally, I need to maintain the following work‑type hierarchy: Epic ...

• Question
• cloud
• jira
• jira-cloud

{"errorMessages":[],"errors":{"customfield_14716":"Error parsing time: YYYY-MM-DDThh:mm:ss.sTZD","customfield_14717":"Error parsing time: YYYY-MM-DDThh:mm:ss.sTZD"}} we are getting the above ...

• Question
• data-center
• jira
• jira-data-center

Hi, I created a complex form for site analysis. It works great when I'm working on a laptop or desktop PC, but once I switch to Jira for Android, all my forms are opened as PDFs and it's impossible t...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Here is the workflow that i am trying to implement both for issues already created and those getting created new. 1. I have a work item (story) holder with all required subtasks and other details cr...

• Question
• cloud
• jira
• jira-cloud

When using Automation Edit Issue field, the choose fields dose not show Plan Target start nor Target end. It does show a related custome field I've created, named "Target duration". How can I have Ji...

• Question
• data-center
• jira
• jira-data-center

In a Kanban board I try to display with a JQL query the work items included into some Epics. It works for some but not for others. All of them include work items. JQL like:  parent = ABC-12345...

• Question
• cloud
• jira
• jira-cloud

On a newly created structure, I need to add a time range. I created a dedicated new custom field (number type). No I am not able to format it to duration (not with a formula nor with the built in s...

• Question
• cloud
• jira
• jira-cloud

Hello! Did anything change in the user permissions for  Site admin & User access admin?    Me being Site admin & User access admin I cannot suspend access to existed Jir...

• Question
• cloud
• jira
• jira-cloud
• user-management%2cnot+applicable

A lot of jira projects using one priority scheme changed to another priority scheme, how can i change it to previous priority scheme   there were 300+ projects  

• Question
• data-center
• jira
• jira-data-center

I manage a security task related Jira board. As there are many sensitive items, I want to give access to each individual user to a specific ticket only. So they could not watch any other tickets that...

• Question
• cloud
• jira
• jira-cloud

For example : Whenever the user wants to add the points in the PVT_confluence space, it should automatically create issue in Jira in ABC project. I have already linked the PVT_confluence space to the...

• Question
• cloud
• jira
• jira-cloud

Through a query, I want to publish a report in the dashboardshow which display tickets which are pending for >3 days, as well as >1 day in a single tile., I tried to do it through 'Created" fi...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Jira sends me well formatted notification where changes in e.g. title and description are shown with red/strikethru for deleted content and green highlight for added text. How can I visualize this...

• Question
• cloud
• jira
• jira-cloud

We have a company account in JIRA, and we are using Work Management for our project. For the past two days, I’ve been unable to log in. When I navigate to the URL, the page keeps reloading continuous...

• Question
• cloud
• jira
• jira-cloud

...ocally (Data Center).So far, I've managed to sync public and private comments, statuses, fields, and reporters using Automation. However, I'm running into an issue with attachments — they always seem t...

• Question
• data-center
• jira
• jira-data-center

Error when trying to upload JIRA data to the Excel. In the past it was working for my Account without the problem (issues started now in May). Kindy ask for solution/support?  

• Question
• cloud
• jira
• jira-cloud

i want to send feild valuse with email in table i use this code: <table> <tbody> <tr> <th>Heading 1</th> <th>Heading 2</th> </tr> {{#issues}} ...

• Question
• data-center
• jira
• jira-data-center
• jira-server
• server

How to integrate jira data centre with sentry? 

• Question
• cloud
• integration
• jira
• jira-data-center
• sentry

Hi all, We are thinking of having a voting functionality for ideas that come through for our agency, this could be larger then just software planning/story/feature.  At first we looked at JSM ...

• Question
• cloud
• jira
• jira-cloud
• jira-service-management
• voting