I normally keep my phone notification/ringer settings on vibrate 99.99% of the time.  Generally, I never use Silent or Do Not Disturb.  Just the vibrate setting.   On my old Google P...

• Question
• cloud
• opsgenie
• opsgenie-cloud

I just saw the email/notice about OpsGenie going end of life. I don't see how Atlassian can claim that JSM or Compass can do anywhere near what OpsGenie can do in terms of Alert Management? Am I mi...

• Question
• cloud
• opsgenie
• opsgenie-cloud

  When an incident is updated in ServiceNow, a POST request is sent to OpsGenie.    The payload looks like this:   { "alias": "", "incidentNumber": "INC545xxxx", "state": "Ad...

• Question
• cloud
• opsgenie
• opsgenie-cloud

...ncomingData, no matching alert update rule was found.   i have other rules aswell and all are working beside this one, so  i want the Alert to be Closed on Opsgenie when a public reply i...

• Question
• cloud
• opsgenie
• opsgenie-cloud

  I have a webhook integration configured so that when it receives an ack, it sends a  notification. However, I noticed that sometimes the owner comes in email format and other times it co...

• Question
• cloud
• opsgenie
• opsgenie-cloud

Hello Everyone,   I am unable open a case in Atlassian support. I have logged in with Owner role. Does any one has any idea how can i raise this issue. Any email address you can share. 

• Question
• cloud
• opsgenie
• opsgenie-cloud

  We're receiving alerts from GCP through the standard webhook integration. The payload looks like this: { "incident": { ... "metric": { "labels": { "metric_label...

• Question
• cloud
• opsgenie
• opsgenie-cloud

  Opsgenie App on andriod phone not able to access Opsgenie . SSO enabled

• Question
• cloud
• opsgenie
• opsgenie-cloud

I have been able to login to Atlassian using my email address.  This address has been added to an OpsGenie instance currently in place for our organisation and when I try to access it the login ...

• Question
• cloud
• opsgenie
• opsgenie-cloud

  Is it possible to create some sort of dashboard or tracking mechanism to see when jobs ran last.

• Question
• cloud
• jira-service-management
• opsgenie
• opsgenie-cloud

We have opsgenie creating alerts based on tickets being created on jira service desk. The severity field(custom field) is getting blank values although jira service desk tickets have a value assigned.

• Question
• cloud
• opsgenie
• opsgenie-cloud

Hi Community, How can I remove the old phone from this list? Ever since I changed my phone, I have not been receiving notifications via the Opsgenie application. I checked the logs, and it s...

• Question
• cloud
• opsgenie
• opsgenie-cloud

Hello, We are trying to improve the title of the Opsgenie notifications. We have a payload that is sent to Opsgenie, and we would like to include a field from this payload in the notification title....

• Question
• cloud
• opsgenie
• opsgenie-cloud

  I am currently attempting to integrate FortiAnalyzer with Opsgenie; however, I am encountering an error message that appears in the web debug log. This issue is preventing successful integrat...

• Question
• cloud
• opsgenie
• opsgenie-cloud

Hello,   I'm on Iphone 16 with the latest os upgrade and noticed that I'm not receiving critical alerts.  I've double checked my settings and confirmed that I am overriding the DnD settin...

• Question
• cloud
• opsgenie
• opsgenie-cloud

We wish to feed in email alerts from an anti-virus platform to monitor for issue.   The platform generates 1000's of email per day, most of which we have no interest in and just filtering some...

• Question
• cloud
• opsgenie
• opsgenie-cloud

I have two team members for my team. I member should be available from 9:00 AM to 6:00 PM (Monday to Friday). Whereas another team member should be available 24/7

• Question
• cloud
• jira-service-management
• opsgenie

Hello,   I am attempting to add Opsgenie as a Do Not Distrub excepted application on my Android Pixel 5. Opsgenie doesn't show as an option in the settings list. Thoughts? I had installed Opsg...

• Question
• opsgenie
• opsgenie-unknown-hosting-type
• unknown-hosting-type

Hi all Hello everyone, We have found ourselves in the situation of having to change the name of a slack channel created from an OpsGenie incident. It was created with a name (changing the pre assign...

• Question
• opsgenie

Hello,   I would like to know what timezone the entries in the Timeline of the manually created incidents refer to. I assume that the incident timeline is set to the timezone configured in the...

• Question
• cloud
• opsgenie
• opsgenie-cloud

Hi all,    When using confluence in our company, we have many users mistaken the search box in the left pane as the global search box and led to many confusions. We plan to  either...

• Question
• cloud
• confluence
• opsgenie-cloud

I see the V2 integration with microsoft teams for opsgenie found here:  https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-with-microsoft-teams-v2/ It would appear that there is no...

• Question
• cloud
• essentials
• opsgenie
• opsgenie-cloud

...ndpoint - I have looked everywhere in OpsGenie, and i cannot figure out how to give permission to this endpoint.   This is the body i get back from the status 403 call.   <!DOCTYPE HTML PUBLIC...

• Question
• api
• cloud
• opsgenie

Requirement: Client is having Pager Duty used for incident management and bridge call scheduling. This has to be decommissioned and to be replaced by Opsgenie. The data and configurations and lega...

• Question
• opsgenie

In this api description;    "type": "hourly", "length": 6,   What is hourly and what is length? Going further the payload example, neither type nor length are adding up to anythin...

• Question
• cloud
• opsgenie
• opsgenie-cloud