I'm trying to get information regarding my user's managers to JIRA/ JIRA Assets. However my 'Assets Discovery - Users' won't bring their managers as a data locator. I've tried to configure this thro...
Hi community, can anybody enlighten me on practical use cases for the feature to inherit attributes in Asset Management? I've now set up a structure for a client in the following way: - Hard...
Hello everyone, I am facing a very specific problem with an automation rule in Jira Service Management (version: 10.3.3) and Assets. I hope the community can help me with this. Problem: I want to ...
Hello I have created asset object for object type " Devices". For "Devices" object type, i have added attributes like Name, expiry date, vendor, location, department and Status. i have creat...
Hi! We're using the Intune integration with Jira Asset Management to import all our laptop devices into a single object type: Managed Devices. Everything is configured correctly and generally w...
Use Case / Requirements: Automatically export all Assets data (including all object types and objects) to an S3 bucket (or any external storage). This should be a scheduled job that runs d...
Hi, we have just now started to evaluate Asset Management. I have the following questions: #1 As I see it makes always sense to separate different objects to different asset scheme all...
Hi everyone, I'm hoping someone can help me with a strange issue I'm facing in a JSM automation rule. My Goal: I'm trying to get the value of a custom Assets attribute named ID and copy it to ano...
Hi, I'm trying to create work items for a JIRA project. In these work items, there are two custom fields that are for JIRA asset management objects. Whenever I send a successful payload to Jira to c...
Hi I notice that HiBob and Jira Service Management Assets today does not have any ready integration solution. So I'm asking that have anybody allready made solution to get from HiBob Employees data ...
I have an Object Schema named "Supplier Name" Type: "Supplier" Objects: Various Suppliers Attribute: email -------------------------- I also created a Custom Field where the Object can be select...
Hi everyone, I’m trying to solve a challenge in Jira Service Management Cloud where we need to make certain information from Assets (CMDB) visible to users who don’t have a Jira license. Specificall...
Hello, Someone else had previously posted the exact scenario I am trying to find a solution for. I would like to update my Child Objects (inR) when my Parent Objects are updated in relation to thre...
I am trying to turn on Assets Data Manager, but the main Assets screen does not show a Configuration button. Is this restricted regionally or it should be visible due to the fact it was an Open Beta?
Hello, I'm looking at asset management. I've created an import of existing laptops, which worked great, but I can't find a way to manually add new devices. Do I miss something or is this not possib...
Is it possible to get a free Assets test environment outside of an existing installation? This is to be separate from the current installation and sandbox.
I used to upload avatar images to an asset in python similar to the following command: curl \ -F avatarUUID=<some-uuid> \ -F file=@path/to/file.png \ -H "Authorization: Bearer <acc...
I have a object computers with a reference object Model. I want to be able to show a report of computers with their model including columns from the model object. ex) Computer name, Model Name, Memo...
Hi Community, I have a puzzler and I am going around in circles trying to create a jira automation rule. The scenario: I have a JSM project, there is a request type for custom...
Hi everyone, I'm stuck trying to update an "Assets Objects" custom field using Global Automation (Jira Cloud / JSM / Assets) and hoping someone has seen this before. What I want: When my automation...
In the recent blog post "Atlassian Cloud changes Mar 24 to Mar 31, 2025" there was a mention of something coming soon: "Assets has moved to the App Switcher". The link to the article did not wo...
Hello everyone , my Asset is usefull for me for the IT asset management and I want to have child item under a category named "Managed Devices" I want child item like "IPhones" , "Laptop" , "Mac" etc....
Hello everyone, our Jira Asset CMDB already include everything (or pretty much everything) we have on prem. Nevertheless we are adopting cloud technology (specifically based on MS Azure). Is there...
In my company we use Spreadsheet to maintain inventory. Is there a way I can get an instance of Asset Management in JSM and learn and create a demo to maintain the inventory in my g...
When will this issue be resolved? Manyu have reported it as a major frustration with Asset Management which is make a good product very difficult to use. https://jira.atlassian.com/browse/JSDC...
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