I have set the property for a completed status to jira.issue.edit=false and this disables editing for all fields except for the request type field. users are still able to edit this field. I would h...
Hi all, I've been scratching my head about this one. I can see from other posts that it's possible to prevent customers from making a comment on closed issues but I'm wondering if it's possible to ...
I've noticed, as the Jira administrator that recently view workflow is starting to fail in a sense of everyone has the correct permissions, (browse project, view read only workflow, & t...
...ackup file. The default workflow 'jira', which is associated with issue type ''{1}'', does not use this status. This workflow is not editable. You must associate a workflow with issue type 'Change R...
I'm facing a challenge with controlling transitions in Jira (Cloud). We have a workflow where we created a generic transition called "Change", which leads to the "Cancelled" status&n...
Hi all! I need good advice on how to get rid of workflow statuses which have been created on project level while buidling a simple new workflow on a company managed . It looks like existing s...
...heir pages. Additionally, I’ve set up a Comala Document Workflow. What I need now is the ability to update the page status automatically when the Comala workflow progresses. Why am I doing this? B...
I have a workflow in Jira Data Center that has a transition to a status with a condition that checks if the issue has been in 3 previous statuses (in no particular order). It also has a transition t...
So I have the following Workflow: Basically, I want users to be able to cancel a task at any point. Now, of course this creates a loop from Canceled to Canceled. For the love of me I c...
Hi team, We're seeing inconsistent transitions in our Jira workflows — like "Backlog to Done" or "In Progress to Backlog" — which breaks the ideal flow. Looking for Help With: Is there an A...
Hi, I need to use a validation screen when transitioning a request, and the agent should be able to check if the customer selected the correct value in a custom field. The problem is that in this sc...
Hi, I have the following problem: a user writes meeting notes (maybe also with transcripted recording) he mentiones the participants (maybe also external users who are not in the company. T...
...eclared for element type "validator". According to this Atlassian article, the issue seems to be caused by attributes introduced by the new workflow editor in Jira Cloud: https://support.atlassian.com/j...
...ow can I get these users to show on this step? Within the workflow under BU Director Approval, it has Inc. Approval Step - Any advice would be great... Is Jira and the b...
...rioritized I need help to run a logic using Nunjucks in Child Workflow - Transition issue(s) Post-Function under Advanced options > "Run this post-function only if a condition is verified" c...
In our Change Enablement process, we’ve configured workflow properties on several statuses to restrict editing to our admin group and an automation-specific user. We want to keep these r...
Hi all, Looking at the below within Jira tickets and it seems to be greyed out - [View Workflow] I have checked View Read-Only Workflow settings, and it is set to Any logged in user -&n...
Hello all - Having some troubles editing some approval steps in one of our JSM Cloud Projects. When I go to the specific workflow, and edit 'Include approval step' tab for the below -&n...
Hello everyone, I am editing an already setup workflow but am running into some issues - Once the ticket goes to a 'Done status' the users would then like it to push to 'Resolved' I have t...
Hi There, We've had a request from one of our users to setup a workflow on Slack to raise Jira support requests directly to a specific Jira project. The workflow would be the following:&n...
Hi there RE the new workflow editor - see ref links and docco below I just updated some workflows to replace an old status with new one and, in some cases, I replaced duplicate statuses (Eg. R...
I have a workflow that's no longer useful but I'm unable to delete it. It's not associated with any project, nor is it associated with a workflow scheme. Other similar workflows that are also i...
We have a relatively straightforward workflow progression defined, but have an "Input Required" status for questions, stalls, etc. Work items start development, move through to QA, a...
...oworker thought they had seen an option for this somewhere regarding workflow configuration, but hasn't found it yet. My thoughts are to implement a labels system that mirrors the functionality of statuses, t...
...ira Cloud we have the ability to add this within the the workflow, however in the newer JPD this doesnt seem to be available. If someone has a workaround for this to get the screen popping up again t...
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