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- Tag: jira-service-management-cloud
Tag: "jira-service-management-cloud" in "Automation articles"
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Hi Atlassian Community! 👋 A few weeks ago, we posted about the new 3P integrations in Automation for Jira, and today I wanted to spotlight the Workday integration (actions and a trigger). These ne...
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Hi Community 👋 We’re excited to introduce all-new enhancements to Change Calendar in Jira Service Management! Change Calendar helps change management users track, and plan their change issues acro...
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📣 ¡Ya está disponible la grabación del último evento de la Comunidad ACE en Paraguay! En este evento vimos cómo puedes integrar Jira Service Management con Nagios, Ansible y Bitbucket Pipelines ...
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Many organizations find themselves in the position of needing to gather confidential and sensitive information as part of their day-to-day work. This is true for many teams but especially those in HR...
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We’re excited to announce the rollout the first of a powerful set of new advanced automation features for Atlassian Cloud Premium and Enterprise customers. These enhancements are designed to help you...
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Hi Community! 👋 We’re excited to announce key enhancements for Playbooks in Jira Service Management! Earlier this year, we introduced Playbooks for Jira Service Management Cloud Premium and Ent...
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...his blog which also covers project permissions and roles. Have you had a chance to try any of these features out? We’d love to hear what you think
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This page is a follow-up to this previous Community Post (Changes to transition screen comment behaviour in Jira Service Management). Update: 24th July, 2025 We will be releasing an additional...
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Hi Community! We’re excited to introduce third party knowledge sources to Jira Service Management! Now, you can extend your native knowledge base across additional content sources such as SharePoin...
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We’re excited to announce the upcoming release of AI-driven Root Cause Analysis (RCA) for Major Incident Resolution, powered by the Atlassian Platform. This new capability in Jira Service Management ...
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Hello Assets Community 👋, Following our previous announcement, we’re excited to announce the release of an update to the behavior of the Assets custom field on the portal - a change aimed at ...
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Update July 8, 2025 We’re thrilled to add another integration to the list! New actions: Google C loud Platform Using the new Google Cloud (GCP) connector, you can quic...
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*Signups for the EAP are closed now. Thank you for the interest. We are in the process of enabling the EAP for all signed up customers. ---- Hi everyone! We’re excited to announc...
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I’m excited to announce that we've launched a major new capability to create and curate full-length customizable Landing Pages in your JSM Help Centers and showcase them as smartlinks on th...
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We're excited to introduce our new Jira Service Management Cloud Learning Collection, specifically tailored for customers migrating to Cloud. This centralized resource covers essential topics, includ...
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Hi everyone 👋 We’re excited to announce that you now have access to try our brand new feature via Feature labs in Jira Service Management - Journeys! Journeys provide a clearer way for you to vi...
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Hi Atlassian Team, First off, I’d like to share my appreciation for the recently released Playbooks feature in Jira Service Management. This capability brings structure and automation to issue reso...
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...nvite Jira Service Management ChatOps bot to both public and private channels that the user is a member of. These permissions ensure the bot can function correctly in those channels once it's added. PS: T...
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📣 ¡Ya está disponible la grabación del último evento de la Comunidad ACE en Paraguay! En esta edición, vimos cómo puedes utilizar Jira Service Management para: ✅ Gestionar los riesgos de la or...
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Hi everyone, We’ve rolled out a lot of new features over the last year , with one of the key areas being giving our customers much more flexibility when using Forms in Automation - both during i...
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With AI no longer just hype but a present day reality, are you wondering what it really looks like to use AI for service management? In this webinar, we’re pulling back the curtain to show you how At...
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Hello Atlassian Community, We are thrilled to announce another exciting update designed to enhance the visibility of asset data across various touchpoints within the Atlassian system of work. 📢 ...
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Are disparate IT data sources causing headaches for your service team? Is outdated asset information slowing down incident resolution and complicating change management? In today's fast-paced digital...
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Hello Atlassian Community, We’re excited to announce that Assets custom fields are now fully supported in Jira’s new and improved issue transition screen! 🔧 As part of the Jira platform’s recen...
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Hello Community! 👋 We’re thrilled to announce the next evolution of our Okta integration: two powerful new automation actions – Add user to a group and Suspend user are now available in ...
