As organizations grow and digital ecosystems become increasingly complex, efficient IT asset management isn’t just beneficial—it’s business-critical. Join us on August 27th for an exclusive panel w...
Incidents happen… We usually do everything we can to prevent them, but we also understand that, despite our best efforts, they can still occur. Beyond simply acknowledging that an incident might h...
TL;DR : Introducing advanced ChatOps features powered by automation, enabling you to handle incidents more efficiently and accelerate resolution times. We’re excited to announce the rollout of a po...
Hello Atlassian Communi ty, We’re excited to invite you to our upcoming webinar on August 13th, 2025 at 11am PT: The Total Economic Impact of Atlassian Cloud Enterprise. An independent Fo...
This article will show you how to install, configure and run JEC on a Windows environment. We have various JEC packages available for download from the JSM integration scripts repository - Releases...
For me, a well-structured request type means not only the right selection of fields to gather the necessary information, but also: ease of use for the customer when filling it out ease da...
We’ve made several improvements to help you work faster and more comfortably. Here’s a quick look at what’s new in this version! ⚙️ Smarter Settings, Better Control We’ve reorganized the Settings...
Hey Atlassian Community, Have you tried the Assets and Configuration Management feature in Jira Service Management? It’s open for trial in Premium and Enterprise plans, and it’s awesome for keeping...
Hello Atlassian Community! 👋 We’re excited to introduce a new feature that enhances how you manage your work in Jira Service Management. We know that flexibility is key when it comes to planning, ...
It's Friday then... It's time for the last, but not least, post in my SLA Common Challenges series 💁♀️ This challenge is about: Transparency 🎯 SLA tracking isn’t just about havi...
Hi Atlassian Community! 👋 A few weeks ago, we posted about the new 3P integrations in Automation for Jira, and today I wanted to spotlight the Workday integration (actions and a trigger). These ne...
Hey fellow AI enthusiasts! 🤖 Want to build your own Rovo Agent, but aren’t sure where to start? I've got you! ...who am I, exactly? So glad you asked! I’m Alex Gallien, Senior Technical Adoption...
※本記事は、Carol Lowが2025年3月9日に公開した英語記事「New Fields Experience in Jira Team-managed Projects」を翻訳したものです。内容に相違が見受けられる場合、英文ページの内容を正とします。 みなさんこんにちは。 プロダクトチームのCarolです。チーム管理対象プロジェクトでフィールドを管理する新しいエクスペリエンス...
Hi Community 👋 We’re excited to introduce all-new enhancements to Change Calendar in Jira Service Management! Change Calendar helps change management users track, and plan their change issues acro...
Say Hello to the Smart AI App for Jira Data Center & Cloud! Purpose-built to bring the power of AI directly into your secure environments. ...
Tracking time is part of every project manager’s life. But let’s be honest, Jira’s built-in time tracking is like that reliable old watch… It tells you the time, but it doesn’t show you much else. ...
codefortynine has recently introduced a new Partner Program for Solution Partners, including different partnership levels. As part of the program, Advanced Partners are eligible for a 10% discount, w...
With this post, I'm kicking off a short series on common challenges related to SLAs based on insights we gathered during research for our SLA Time Management app 📚 Let’s start wit...
Many organizations find themselves in the position of needing to gather confidential and sensitive information as part of their day-to-day work. This is true for many teams but especially those in HR...
I believe many would agree that feedback is an essential and valuable part of our work. 🟢Positive feedback gives us motivation, satisfaction, and the energy to keep going. It also reassures us tha...
We’re excited to announce the rollout the first of a powerful set of new advanced automation features for Atlassian Cloud Premium and Enterprise customers. These enhancements are designed to help you...
Hi Community! 👋 We’re excited to announce key enhancements for Playbooks in Jira Service Management! Earlier this year, we introduced Playbooks for Jira Service Management Cloud Premium and Ent...
Jira Assets is one of the most powerful features inside Jira Service Management - but most teams either ignore it or implement it poorly. In our work with dozens of companies, we consistently see t...
Teams lose hours waiting for replies in Jira comments. Context gets lost. People are hard to reach. Work stalls. As I collaborate with Sevidev team, we developed Chat for Jira to solve this b...
Hello Bengaluru Community! I’m Sanam Malleswari, a Atlassian Engineer at HCLTech and Atlassian Community Champion. I recently had the amazing opportunity to attend my first-ever in-pers...