Community resources
Community resources
Community resources
- Community
- Tag: jira-service-management
Tag: "jira-service-management"
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Hello! I'm interested to hear from customers that have successfully JSM implemented assets as their CMDB solution. I've heard first- and third-hand about companies that use assets for IT inventor...
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Using Advanced Label Manager for Jira, users can not only manage labels but also analyze and visualize their usage with its powerful reporting capabilities. By integrating seamlessly with Jira Dashbo...
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UPDATE: Thank you to those that joined us for this live AMA event! You can check out the event—including a walkthrough of the migration process, and live Q&A—in the recording below: &nbs...
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我尝试使用Jira Service Management的free版本先做一些功能的测试。其中有一项需求如下： 当用户填写需求时，希望能通过后台设置的API接口，根据email地址获取对应的公司信息。 于是，我想到使用Elements Connect插件来实现，配置界面如图一和图二。 但是当运用到表单时，不能关联出对应的公司信息，会出现报错，报错如图三。请问下是哪里的问题呢，希望能获得解答，谢...
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Atlassian Team 2025 is moving to a new location! From April 8-10, the event will take place for the first time at the Anaheim Convention Center. The yasoon team is excited to be a part of it and to s...
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Hello there! Managing approvals in Jira Service Management can be time-consuming, especially when dealing with complex workflows. Our latest video explores how you can use the manager attribute fr...
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Hello Atlassian Community! We’re excited to introduce Budgeting and Cost Tracking by Zen, a brand new app designed to simplify financial management for your Jira projects! Whether yo...
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2024 was a whirlwind—a year where spreadsheets sighed with relief and Jira projects got a whole lot prettier. At Awesome Custom Fields, we’ve been on a mission: making Jira as intuitive as it is powe...
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Hello Atlassian Community! we're excited to introduce Timesheet and Invoicing by Zen, a brand new app designed to streamline timesheet tracking and invoicing directly within Jira! Wh...
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Hi there, I am trying to import 75 objects and only see 30 objects got imported into the JIRA Service Management - Asset Management. I would like to clarify why duplicate data not being import...
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Necesito crear un scrip, que al avanzar un estado valide si la hora esta fuera de un rango, si es así que a actualice un campo personalizado llamado “fuera de horario”y lo modifique Si.
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Hello Community, We are thrilled to announce an enhancement to the web request step in the JSM Virtual Service Agent. You can now store the response of an API call in a variable and use it in subse...
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November 13th marked the inaugural meeting of the online Atlassian Community Chapter “ITSM/ESM Masters” and what a great first session - check out the chapter page here [1]. Our special guests shared...
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At Axpo Group, Switzerland’s largest producer of renewable energy, with innovation hub in Madrid. We are looking for a Jira Administrator to manage and customize our Jira & JSM systems. Key Poi...
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Hey everyone! After some exploration, I found a way to link asset objects to a specific customer so that they can only see assets assigned to them in the portal form—natively, without extra workar...
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JSM Assets is a good tool. JMWE is a great tool. Together, they are greater than the sum of their parts. Note: for the remainder, "automation" or "rule" or variants thereof all refer to JMWE. The p...
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Estimada comunidad en español, Necesito de su ayuda, necesito crear una automatización para que una opción que actualmente está oculta y es completada por el agente que trabajará en el...
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Dear community, I need a field named "Project Size" to be displayed in the user view once the agent has filled in that field with a value. This field is already loaded in the ticket but hidd...
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The hype around AI is real, but how are service teams actually using it to level up their work? 🤨 We just released our State of AI in Service Management Report 2024, and the results are in! Turns ...
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hellow to all i glad to meet you all. thank you for all support about the Ai advance learning platform
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Estimada comunidad, Estoy creando un tipo de requerimiento que se ingresará a través del portal de autoservicio de JSM. Tengo el desafío de crear una serie de campos a completar, pero estos ...
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Estimada Comunidad, Los invitamos a nuestro Coffee Break en Santiago, donde exploraremos cómo la consolidación de herramientas puede ser un catalizador para la optimización de recursos y...
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Hey all! Long time reader, first time poster. All the documentation for JSM indicates that "knowledge base articles" can be displayed in the help center... it doesn't, however, appe...
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👋 Hi all! I'm a newbie in the Atlassian Community. 🤗 Let's do a little ice breaker! Tell me a fun fact about you! 🎉 For me, I love cheese 🧀 and chocolate 🍫 as my dessert toppings! ...
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Are you using JSM to manage Onboarding and Offboarding? We want to understand how HR teams gather feedback in JSM, and how they manage to address: - Integration issues - Analyzing feedback - Tr...
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