Community resources
Community resources
Community resources
- Community
- Tag: request
Tag: "request"
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Hello Dear Community, I have the following situation. In my project, I am sharing a ticket with my service desk customer through the Request Participants field, but they do not get n...
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Hi Atlassian team, we've performed a full history rewrite and removed all large files using git filter-repo. Locally, the repository is now ~509 MB (.git/ folder), and git count-objects -vH confirms...
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How can I modify and add fields to the customer view of the request? I would like to add fields such as priority, tags if possible, and I would also like to remove the option to escalate the issue.
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...ssue should be created, and each should have the correct Request Type and starting Status. In our implementation, it leads with the for: dropdown.size branch, and creates new work items as expected. H...
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...he other Jira site should also create or update the ticket. I think the automation rule with web requests or incoming webhook can achieve this, but the assignee cannot be synchronized. Below are m...
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I'm developing a Forge app that is listing out all the remote links associated with a customer request in Jira Service Management for all of the customers to see. My problem is that the api.asApp...
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I'm developing a Forge app to list all the remote links on the customer portal request UI. I think I managed to give the app the correct scope and unlicensed access permissions, correct me if I'm w...
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I want my customer to see similar requests when he/she types the description. This feature is used in this forum. i.e. when I start typing a question I get a list of questions that might be similar t...
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Due Date (DD) is on the screen and request form, but none of my agents see the field which is required. Members have all "issue permissions" except Delete Issues and Modify Reporter, other p...
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Request on CURL curl -X POST -H "Content-Type: application/json" -d "{\"message\":\"Help What do I do now\"}" https://<mydomain>:7990/<directory> The request works f...
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Hi, I would love a new feature being added: When you hover over a label, a little x appears, which makes it possible to quickly remove it—even without opening the tile. It is now only possi...
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Dears, I really like the recently introduced possibility to restrict request types from users or give only access to specific users. Mainly nice, but when you have customers that are s...
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Hi community, We are trying to manage clients commitments in a structured way using Jira. The use case we are having is as followed All customers - new and existing raise requests - we c...
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...aperate calls , comments (external) update works -body which i am using to call it saperatrely is - "{ ""body"": "" Automation is still in progress"", ""public"": false}" help me o s...
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Hi I am looking for the solution how do i automate, create (free of charge, no paid plug ins) a mirrored list with cards. MY Board ...
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I can't figure out how to customize a field to make it a dropdown with a list of specific values the front end user can pick from.
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I would like to replicate a feature of Atlassian's own request form by providing our users more context for what the different levels of priority mean. You can see the Atlassian form here h...
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We use JSM to get, approve and work with User-Requests for our Products, especially Atlassian Products. When new Coworkers use the "Product access request" function in Conflunce, Jira,... a "S...
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Hey everyone, Have you noticed the latest update? Some exciting new features like list coloring and collapsing have been introduced. I've already started using them and I'm absolutely loving it. It'...
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...ill click on the Request Access button, which generates an auto email to me or one of the admins of our space. My question is, is there a place to go in our confluence where we can s...
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Many of our Jira Service Desk Project's request types use dedicated forms to show or hide fields based on previous selections on the form. I need to be able to create customer requests through the R...
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Our JSM project includes people who oversee incidents for hundreds of organizations. The screenshot shows these organizations on the right; is there a way to numerically order these for...
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...n their line manager who would either approve or deny their request/issue. Some users can see and search for a large number of users in this field, some users see a much shorter list and some users s...
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Hi community Hope anyone can help me :-) We are a small software company who just started using JSM with the customer service setup. As it is now our clients report bugs and other requests b...
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One feature we really need in Jira Work Management to make it competitive with Asana, would be due dates on child issues showing up in the view above. If this tool is supposed to be adopted by projec...
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