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- Tag: email
Tag: "email" in "Automation questions"
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Hi, We're using Jira Service Management Cloud, and we have several email notifications set up via Automation for a compliance process. The emails work fine, but the sender name appears as "Jira A...
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I often have Trello cards that provide just the basics of a task that needs doing, and where the full details are in an email. I'd like to be able to do something like forward the email to Trello a...
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UPDATE: Issue resolved. Thank you Atlassian.
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Hello, I have 2 Trello accounts, and I'd like to use only one. Account #1)@gmail.com Here I have annual Premium subscription. Account #2) company email This is my company a...
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...how the added comment, instead it has a link that I have to click to open the Jira, this was easy to manage from my email but now I have to click the link and go to the Jira ticket wasting a l...
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I’m not receiving Bitbucket invitation emails sent to my address. The email is typed correctly and I’ve confirmed that invites work when sent to other emails. We have also already tried resending t...
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Hello. JSM has switched to the new UI for our support teams. I can enter full email addresses into the "Reporter" and "Requested Participant" fields correctly and successfully. That said, I'm a...
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A recent update removed all our custom details from email notifications. It looks like the new ones are just change reports - with a layout that doesn't even make that clear. We had designed a l...
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...uggestions or bug reports. When a non-Jira user submits to the form, their email address is saved in a comment like this: "This work item was created based on someone's response to a Jira form. Email a...
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Hi, I think my email address is on suppression list because I dont get any notification in jira. how can I remove my email from the suppression list? Thank you!
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...he ability to have multiple emails set up, I want to have one particular email that is used for a certain Service/team we have set up. This email could then ping an automation to assign the ticket a...
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Hello Folks, Whenever a task or subtask is updated/created, The rule should copy all the watchers from epic and add it to triggered issue. Can someone help to build the Automation Rule? And, one m...
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When a ticket is assigned to a user, send a email like below. If the ticket got unassigned also this should work. Can anyone help me fill the "?" with smartvalues? I have tried multiple values, n...
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Hi, We currently ingest emails to an @atlassian... address and raise incident tickets from them. This works for the most part, but we would like to be able to reflect the email priority (ie. f...
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Hello all! Under one of our Projects in JSM the team wanted some 'Email groups' added so that when they are added to 'Request Participants' whoever is in the group email would get a notification. E...
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Hello, dear Jira community. My name is Emil, and I am currently facing a little struggle with mail. So when a new issue is created and assigned to employee, they should receive an email...
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Hi! Our team has emails linked to a JSM Help Desk. Previously, when users not added to the Help Desk would message the linked emails, no notifications would be sent out alerting them that the email...
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We are needing to automate emails to send to a User and their Manager for our client. In the issue type we created custom fields to capture the User and the Manager. Is there a way to automate the email...
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I have just started using Jira and I try to use the automation function. I need to send an email when work item created, but I have a trouble is the content email is empty, although I typed it in C...
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For our desired purpose, we want to be able to send emails to a third party, preferably not viewable to the customer. Is this possible via JIRA? I understand it is simple to simply use another p...
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Hey fellow Atlassian users, I would like to create a custom made button on my confluence page that, when pressed, will automatically compose an email with the following parameters. To: %C...
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Hello everyone! I need to be able to send Calendar invites from workflow post function with information from the fields. The Automation rules for MS Teams invite works only for Incidents. I need a ...
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Hello, I want to know how to fix an issue when entering the email for subscription via email, I get the error message 'Oops, something went wrong while subscribing you! Let's reload the page and t...
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Or even better, is it possible to receive an email alert each time a new jira ticket is created and the ticket match some criteria like : - attribute XXX = YYY
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We're in the process of revamping all of our Confluence Email templates to skip preview of the information sent to email boxes to prevent potential sensitive information from going into inboxes.&n...
